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- Tasks: Design and implement a cutting-edge Observability Service for digital transformation.
- Company: Join a leading consultancy driving innovation in enterprise IT operations.
- Benefits: Enjoy a 6-month contract with potential for remote work and industry-leading tools.
- Why this job: Shape the future of IT while collaborating with top professionals in a dynamic environment.
- Qualifications: Experience in Observability Operating Models and strong knowledge of enterprise tools required.
- Other info: This role is inside IR35, ideal for those passionate about service excellence.
The predicted salary is between 43200 - 72000 £ per year.
6-Month Initial Contract | Location: Glasgow | Inside IR35
We are hiring on behalf of a leading consultancy for an experienced Service Architect to join a high-impact Observability Programme within a major enterprise environment. This is a fantastic opportunity to help shape and deliver an operating model that will underpin digital transformation efforts and drive service excellence.
You will play a key role in designing and implementing a fully productionised Observability Service, working across a suite of industry-leading tools including Elastic Cloud, BMC Helix, NetScout, BMC Patrol, Entuity, and ServiceNow.
Key Responsibilities:- Design a scalable Observability Service Architecture aligned to digital transformation goals, leveraging a globally selected toolset.
- Lead integration strategy for Automation and AIOps, working closely with technical teams to ensure alignment with real-world use cases.
- Define controls and operational processes for successful transition to BAU, with clear KPIs, SLAs, and CAF compliance in mind.
- Collaborate with IT Security to assess, document, and mitigate any security concerns related to the new service.
- Design onboarding/removal processes for new applications, infrastructure, and cloud projects, ensuring observability is embedded in solution design and project governance.
- Assess existing service integration processes, identifying gaps and opportunities to improve alignment with PMO and governance frameworks.
- Proven experience delivering Observability Operating Models in complex environments.
- Deep understanding of enterprise observability tools and best practices.
- Strong knowledge of service architecture, governance, automation, AIOps, and compliance standards.
- Ability to engage with senior stakeholders and cross-functional teams to drive strategic outcomes.
If you’re passionate about building modern, resilient observability services and want to shape the future of enterprise IT operations, we’d love to hear from you.
Service Architect employer: Vanloq Limited
Contact Detail:
Vanloq Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Architect
✨Tip Number 1
Familiarise yourself with the specific observability tools mentioned in the job description, such as Elastic Cloud and ServiceNow. Having hands-on experience or relevant certifications can significantly boost your credibility during discussions.
✨Tip Number 2
Prepare to discuss your previous experiences in designing scalable service architectures. Be ready to share specific examples of how you've successfully implemented observability models in complex environments.
✨Tip Number 3
Engage with current trends in AIOps and automation. Being able to articulate how these concepts can enhance observability services will demonstrate your forward-thinking approach and alignment with the role's requirements.
✨Tip Number 4
Network with professionals in the field through platforms like LinkedIn. Connecting with individuals who work in similar roles can provide insights into the company culture and expectations, which can be invaluable during interviews.
We think you need these skills to ace Service Architect
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Service Architect position. Familiarise yourself with observability tools and concepts mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in delivering Observability Operating Models and working with enterprise observability tools. Use specific examples that demonstrate your expertise in service architecture and automation.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences directly to the key responsibilities outlined in the job description. Emphasise your ability to engage with senior stakeholders and drive strategic outcomes.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Vanloq Limited
✨Understand the Role
Make sure you have a solid grasp of what a Service Architect does, especially in the context of Observability. Familiarise yourself with the key responsibilities listed in the job description and think about how your experience aligns with them.
✨Showcase Relevant Experience
Prepare to discuss your previous work with observability tools like Elastic Cloud, BMC Helix, and ServiceNow. Be ready to provide specific examples of how you've designed or implemented observability services in complex environments.
✨Engage with Stakeholders
Since the role involves engaging with senior stakeholders, practice articulating your ideas clearly and confidently. Think of scenarios where you've successfully collaborated with cross-functional teams to drive strategic outcomes.
✨Prepare for Technical Questions
Expect technical questions related to service architecture, automation, and AIOps. Brush up on best practices and compliance standards, and be prepared to discuss how you would approach integration strategies and operational processes.
