At a Glance
- Tasks: Lead HR operations, support teams, and drive performance in a fast-paced environment.
- Company: Established organisation focused on operational excellence and employee engagement.
- Benefits: Up to £45,000 salary, flexible hours, hybrid working, and private healthcare.
- Other info: Enjoy regular social events and excellent career growth opportunities.
- Why this job: Make a real impact on workforce stability and team performance while developing your HR skills.
- Qualifications: Proven HR experience, strong employee relations knowledge, and CIPD Level 5 qualification preferred.
The predicted salary is between 45000 - 45000 £ per year.
We're delighted to be recruiting a Human Resources Operations Lead on behalf of a well-established, operationally focused organisation. This new and varied HR vacancy offers the opportunity to play a pivotal role in supporting depot-based teams, partnering closely with leadership to drive performance, engagement, and workforce stability within a fast-paced environment.
Salary: up to £45,000
Working Hours: Full-time, 35 hours per week with flexible working hours (e.g. 8am–4pm or 9am–5pm)
Hybrid Working: 3 days on site in Northampton, 2 days from home
Travel: One day per month travel to Wigan (expenses covered)
Benefits: 25 days annual leave plus bank holidays, private healthcare, pension scheme, and discretionary bonus, regular social events and an excellent benefits package.
Duties and Responsibilities:
- Act as the primary HR contact for depot leadership, supporting delivery of operational goals through effective people strategies.
- Build strong on-site relationships with managers and frontline employees, providing practical HR guidance aligned to business priorities.
- Manage a range of employee relations cases including disciplinaries, grievances, absence, performance, and investigations.
- Provide expert advice to managers, ensuring fair and consistent application of policies and employment legislation.
- Support recruitment, onboarding, and retention initiatives for operational roles to ensure workforce stability.
- Coach and develop managers to strengthen people leadership capability across the depot.
- Analyse HR metrics such as absence and turnover, providing insights to inform decision-making and support continuous improvement.
Required Skills and Experience:
- Proven HR experience within an operations-led environment such as logistics, transport, manufacturing, or warehousing.
- Strong employee relations knowledge with experience handling complex cases.
- Ability to influence and challenge operational leaders in a constructive and professional manner.
- Confident coaching and advisory skills, with a focus on developing management capability.
- Good understanding of employment law and HR best practice.
- CIPD Level 5 (or above) qualification, or equivalent experience, is desirable.
- Strong communication skills with the ability to build credibility across all levels of the organisation.
