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- Tasks: Lead exciting customer experience projects from start to finish, ensuring top-notch delivery.
- Company: Join a leading marketing services company with a focus on innovation.
- Benefits: Enjoy competitive hours, free parking, and a dynamic work environment.
- Why this job: Make a real difference in customer experience while managing diverse projects.
- Qualifications: Project management experience and strong communication skills are essential.
- Other info: Hybrid role based in Mansfield with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading marketing services company is seeking a proactive Customer Experience Project Manager to oversee CX programs across client accounts. In this hybrid role based in Mansfield, you'll manage projects from brief to delivery, ensuring timeliness and quality.
Ideal candidates will have:
- Project management experience in agency or consultancy environments
- Excellent communication skills
- A knack for managing multiple stakeholders
This position offers competitive working hours and free parking.
CX Delivery Lead: Projects & Transformation in Mansfield employer: Vanilla Recruitment
Contact Detail:
Vanilla Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Delivery Lead: Projects & Transformation in Mansfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the marketing and project management space. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, be ready to discuss your past projects and how you’ve successfully managed multiple stakeholders. We want to see your passion for CX!
✨Tip Number 3
Prepare for interviews by researching the company’s current CX initiatives. This shows you’re genuinely interested and ready to hit the ground running. We love candidates who come prepared!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for proactive individuals like you!
We think you need these skills to ace CX Delivery Lead: Projects & Transformation in Mansfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your project management experience, especially in agency or consultancy settings. We want to see how your skills align with the role of a Customer Experience Project Manager.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain how you can manage multiple stakeholders effectively. We love seeing your personality come through!
Showcase Relevant Projects: When detailing your experience, focus on specific projects you've managed from brief to delivery. We’re keen to see examples that demonstrate your ability to ensure timeliness and quality in your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Vanilla Recruitment
✨Know Your CX Inside Out
Make sure you brush up on customer experience principles and best practices. Be ready to discuss how you've successfully managed CX projects in the past, especially in agency or consultancy settings. This will show that you understand the nuances of the role.
✨Showcase Your Project Management Skills
Prepare specific examples of projects you've led from brief to delivery. Highlight your ability to manage timelines and ensure quality. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to follow your thought process.
✨Communicate Like a Pro
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and confidently. Think about how you can convey complex ideas simply, especially when discussing stakeholder management. Role-playing with a friend can help you refine your delivery.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their CX programs and how they measure success. This not only shows your interest but also helps you gauge if the company aligns with your career goals. Plus, it gives you a chance to demonstrate your proactive nature.
