At a Glance
- Tasks: Manage key accounts and deliver standout visual experiences for brands.
- Company: Creative retail design consultancy with a dynamic team culture.
- Benefits: Competitive salary, annual bonus, flexible hours, and hybrid working options.
- Other info: Opportunity for career growth and involvement in exciting projects.
- Why this job: Join a visionary team and make a real impact in the retail design sector.
- Qualifications: Experience in account management within retail design and strong relationship-building skills.
The predicted salary is between 35000 - 50000 £ per year.
A dynamic and creative local retail design consultancy is looking for a driven Account Manager who thrives on delivering standout visual experiences for stores and brands. This role offers the chance to work at the heart of a visionary client services team, where you’ll nurture partnerships across major accounts, offering strategic insight and building trust that leads to continued success and growth.
£35,000 - £50,000 Annual bonus
Monday to Friday, 8:00am - 5:00pm (flexibility available for specific working hours)
Hybrid working pattern (3 or 4 days on-site, 1 or 2 days WFH)
Duties & Responsibilities
- Be the go-to contact for key accounts, owning project delivery, profitability, and client satisfaction
- Drive commercial success through smart communication, competitor insight, and relationship management
- Lead projects from brief to delivery, managing timelines, budgets, and creative briefs with precision
- Oversee every detail from CPAs to supplier orders, ensuring seamless execution and top-quality results
- Build strong partnerships with retailers and suppliers to keep projects moving and clients happy
- Work closely with Directors, contributing to wider business goals and strategic initiatives
Skills & Experience Required
- Extensive experience in a similar Account Management role within a POS / retail design business
- Prior involvement in cardboard, acrylic, and print POS projects for major brands
- Thorough, in-depth knowledge of the retail design sector, with an up-to-date awareness of trends and industry developments
- Sound understanding of the design and manufacturing processes
- Skilled at carrying a project through its critical path, reliably meeting deadlines
- Excellent at building long-lasting client relationships
- Self-motivated, with a “can-do” approach to any challenge, and a commitment to finding solutions
- Takes a consistently positive, proactive and helpful approach
Account Manager in Leicester employer: Vanilla Recruitment
Join a dynamic and creative local retail design consultancy that values innovation and collaboration, making it an excellent employer for an Account Manager. With a supportive work culture that encourages flexibility and personal growth, you will have the opportunity to nurture key partnerships while enjoying a competitive salary and annual bonus. The hybrid working model allows for a balanced work-life integration, making this role not just a job, but a meaningful career path in the vibrant retail design sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Leicester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Vanilla Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Vanilla Recruitment!
We think you need these skills to ace Account Manager in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Vanilla Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Vanilla Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Vanilla Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Vanilla Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
