At a Glance
- Tasks: Lead HR operations, support teams, and drive performance in a fast-paced environment.
- Company: Established organisation focused on operational excellence and employee engagement.
- Benefits: Up to £45,000 salary, flexible hours, hybrid working, and private healthcare.
- Other info: Enjoy regular social events and excellent career growth opportunities.
- Why this job: Make a real impact on workforce stability and develop your HR skills.
- Qualifications: Proven HR experience, strong employee relations knowledge, and CIPD Level 5 preferred.
The predicted salary is between 40000 - 45000 £ per year.
We’re delighted to be recruiting a Human Resources Operations Lead on behalf of a well-established, operationally focused organisation. This new and varied HR vacancy offers the opportunity to play a pivotal role in supporting depot-based teams, partnering closely with leadership to drive performance, engagement, and workforce stability within a fast-paced environment.
Salary up to £45,000. Full-time, 35 hours per week with flexible working hours (e.g. 8am–4pm or 9am–5pm). Hybrid working – 3 days on site in Northampton, 2 days from home. One day per month travel to Wigan (expenses covered). 25 days annual leave plus bank holidays. Private healthcare, pension scheme, and discretionary bonus. Regular social events and an excellent benefits package.
Duties and responsibilities:- Act as the primary HR contact for depot leadership, supporting delivery of operational goals through effective people strategies.
- Build strong on-site relationships with managers and frontline employees, providing practical HR guidance aligned to business priorities.
- Manage a range of employee relations cases including disciplinaries, grievances, absence, performance, and investigations.
- Provide expert advice to managers, ensuring fair and consistent application of policies and employment legislation.
- Support recruitment, onboarding, and retention initiatives for operational roles to ensure workforce stability.
- Coach and develop managers to strengthen people leadership capability across the depot.
- Analyse HR metrics such as absence and turnover, providing insights to inform decision-making and support continuous improvement.
- Proven HR experience within an operations-led environment such as logistics, transport, manufacturing, or warehousing.
- Strong employee relations knowledge with experience handling complex cases.
- Ability to influence and challenge operational leaders in a constructive and professional manner.
- Confident coaching and advisory skills, with a focus on developing management capability.
- Good understanding of employment law and HR best practice.
- CIPD Level 5 (or above) qualification, or equivalent experience, is desirable.
- Strong communication skills with the ability to build credibility across all levels of the organisation.
