UX Product Designer in Manchester

Overview UX Product Designer – Vanguard. We\’re passionate about giving UK investors the best chance of investor success by creating intuitive digital experiences that inform, compel, and delight our clients. In this role, you\’ll work in a specific value stream within our customer\’s end-to-end lifecycle and collaborate with a multi-disciplinary team (Product Manager, Content Designer, Data analysts, UX researchers, scrum teams). Your job will involve understanding what our customers need and, in collaboration with other designers, solving problems and designing sensible experiences.This role focuses on our client journeys across web and mobile app channels. We are looking for a Designer to create exceptional experiences that drive positive outcomes for clients. You will work across a range of initiatives to improve the client experience, develop new functionality, and deliver business objectives.

Key responsibilities

Proven experience designing web and mobile app experiences.

Strong understanding of user-centered design principles and interaction design.

Proficiency in design tools (e.g., Figma, Sketch, Adobe XD).

Experience with design systems (Storybook & Figma) and component libraries, readily able to build prototypes & designs from these building blocks

Knowledge of responsive design and native mobile patterns (iOS & Android).

Ability to conduct and apply user research and usability testing.

Familiarity with WCAG accessibility standards and inclusive design.

Excellent stakeholder management and communication skills.

Ability to translate complex financial/investments concepts into simple, plain English language.

Able to produce different types of content (microcopy, conversational, product marketing, help/instructional) and adapt your content to the medium

Autonomously drive the production of design work and lead the sign-off process with Product, business stakeholders, legal and compliance

Your Designer skills

You\’re able to run the Design conversation, from conceptualisation to leading meetings and workshops, connecting with relevant SMEs, sourcing customer insight, etc

You\’re able to think strategically about your work and its impact beyond your immediate value stream

You\’re curious, relentlessly asking questions, and focused on understanding how our products/operational processes work and how they drive positive client outcomes

You\’re comfortable working across multiple projects at the same time including content-switching

You\’re an adaptable designer and can flex your ways of working depending on the nature of projects and the team you work with (mixture of proactive and reactive work)

You\’re able to work autonomously and know what to do without being given specific tasks

You\’re proactive, you take ownership of the work and you\’re constantly looking to help and add value

You build trust and collaborate with other designers in the team through constant and proactive communication

Skills and experienceExperience

Minimum 5 years experience as a Product Designer, delivering a range of user journeys and product features

Experience in finance, asset management or other regulated industries strongly recommended

Why Vanguard?Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.

This philosophy has helped millions of people around the world achieve their goals with low-cost, uncomplicated investments. It\’s what we stand for: value to investors.

Inclusion StatementVanguard\’s continued commitment to diversity and inclusion is rooted in our culture. Every decision we make to best serve our clients, crew (internally, employees are referred to as crew), and communities is guided by the simple statement: \”Do the right thing.\”

We believe that building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve is essential. We empower our crew to contribute their distinct strengths to Vanguard\’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering Vanguard\’s core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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