At a Glance
- Tasks: Lead the evolution of our Martech ecosystem and design innovative customer engagement solutions.
- Company: Join a forward-thinking company at the forefront of digital experience and AI.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Other info: Hybrid role with a dynamic team focused on innovation and excellence.
- Why this job: Shape the future of customer experience while collaborating with top talent in tech.
- Qualifications: 3+ years as a Solutions Architect with expertise in cloud platforms and Martech.
The predicted salary is between 80000 - 100000 £ per year.
We're looking for a Lead Solutions Architect to drive the architecture and evolution of our Marketing Technology (Martech) ecosystem. This is a high-impact role where you'll shape the future of customer engagement, working at the intersection of digital experience, AI, and scalable cloud platforms. You'll partner closely with Product, Engineering, and Business teams to define innovative, scalable, and future-ready solutions that support our strategic growth.
Responsibilities
- Own and evolve Martech architecture and product roadmaps, aligning with business strategy and enterprise architecture.
- Lead the design of scalable, integrated solutions across customer experience platforms, conversational AI, and automation.
- Collaborate with product teams, engineers, and business stakeholders to deliver seamless, customer-centric solutions.
- Drive alignment with enterprise architecture standards, governance, and technology roadmaps.
- Act as the technical authority, guiding teams through complex design decisions, risk mitigation, and solution optimization.
- Evaluate new technologies, vendors, and platforms, contributing to build vs. buy decisions and long-term strategy.
- Support and enhance architecture governance and best practices across the organization.
- Stay ahead of emerging Martech, AI, and cloud trends, bringing innovation into the business.
- Mentor engineers and architects, helping to build a high-performing, forward-thinking technology team.
Qualifications
- Significant experience in technology roles, including 3+ years as a Solutions/Technical Architect.
- Proven experience designing and delivering enterprise-scale Martech or customer experience platforms.
- Strong knowledge of:
- Cloud platforms (AWS, Azure or GCP).
- Microservices, APIs, and modern integration patterns.
- DevOps and Agile/SAFe delivery models.
- Experience with Adobe ecosystem (e.g. Adobe Experience Cloud).
- Hands-on expertise in conversational AI (e.g. Kore.ai) and intelligent automation.
- Strong understanding of architecture governance, risk management, and compliance.
- Experience in vendor selection, build vs. buy analysis, and ROI/TCO evaluation.
- Excellent stakeholder engagement skills, with the ability to influence across both technical and business audiences.
Additional Information
- Play a key role in shaping enterprise-wide digital and customer experience strategy.
- Collaborate with high-performing product and engineering teams.
- Opportunity to lead architectural direction and influence senior stakeholders.
- Competitive salary + benefits + flexible working.
Special Factors
- Vanguard is not offering visa sponsorship for this position.
- This position is hybrid and would require you to be in our office 3 days per week.
Lead Solutions Architect - Martech & Customer Platforms in Manchester employer: Vanguard
At Vanguard, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Lead Solutions Architect, you'll have the opportunity to shape the future of our Marketing Technology ecosystem while enjoying competitive salaries, flexible working arrangements, and robust employee growth opportunities. Our commitment to mentorship and professional development ensures that you will thrive in a forward-thinking environment, making a meaningful impact on customer engagement strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Solutions Architect - Martech & Customer Platforms in Manchester
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in a role you’re aiming for. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled challenges in your previous roles, especially around Martech and customer platforms. We want to see your problem-solving skills in action!
✨Tailor Your Approach
Every company is different, so make sure you tailor your conversations to align with their values and goals. Research their current projects and think about how your experience with cloud platforms and AI can add value to their team.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our innovative solutions.
We think you need these skills to ace Lead Solutions Architect - Martech & Customer Platforms in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Lead Solutions Architect role. Highlight your experience in Martech, cloud platforms, and any relevant projects you've led. We want to see how you can drive our architecture forward!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience with AI and customer engagement – we love that stuff!
Showcase Your Technical Expertise:In your application, be sure to highlight your hands-on experience with technologies like AWS, Azure, or GCP. We’re looking for someone who can guide teams through complex design decisions, so let us know how you've done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Vanguard
✨Know Your Martech Inside Out
Make sure you’re well-versed in the latest trends and technologies in the Martech space. Brush up on your knowledge of cloud platforms like AWS, Azure, or GCP, and be ready to discuss how you've applied these in previous roles.
✨Showcase Your Architectural Skills
Prepare to talk about specific projects where you’ve designed scalable solutions. Highlight your experience with microservices, APIs, and integration patterns, and be ready to explain your decision-making process in architecture governance.
✨Engage with Stakeholders
Demonstrate your excellent stakeholder engagement skills by preparing examples of how you’ve influenced both technical and business audiences. Think of scenarios where you’ve collaborated with product teams and engineers to deliver customer-centric solutions.
✨Be Ready for Technical Challenges
Expect to face some technical questions or case studies during the interview. Prepare to discuss risk mitigation strategies and how you evaluate new technologies, vendors, and platforms. This will show your ability to guide teams through complex design decisions.
