Vanguard is seeking an Experience Manager to shape and optimise the client experience across strategic initiatives. You will join a discovery pod, map journeys, and translate insights into design principles and value hypotheses. The role collaborates with Experience Leads and Product Managers to drive change from strategy to delivery.
Hybrid position requiring office presence three days a week. Strong analytics, stakeholder management, and financial services experience are key.
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Experience Strategy & Discovery Manager in Manchester employer: Vanguard
Vanguard is an exceptional employer, offering a dynamic and mission-driven work environment in London and Manchester. With a strong focus on employee growth, we foster a culture of collaboration and continuous improvement, empowering our teams to excel in financial crime operations while ensuring compliance and operational excellence. Our hybrid working model provides flexibility, allowing you to balance professional and personal commitments, making Vanguard a rewarding place to build your career.