Vanguard in the UK Personal Investor (UKPI) business is seeking a Client Services Team Leader to lead, motivate and develop a team of associates delivering compliant, high‑quality client outcomes. The role blends hands‑on contribution with people leadership, modelling service excellence across channels and platforms.
You will conduct regular 121 coaching, drive training, monitor governance, and support change initiatives.
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Client Services Team Leader — Hybrid & High-Impact Coach in Manchester employer: Vanguard
Vanguard is an exceptional employer, offering a dynamic and mission-driven work environment in London and Manchester. With a strong focus on employee growth, we foster a culture of collaboration and continuous improvement, empowering our teams to excel in financial crime operations while ensuring compliance and operational excellence. Our hybrid working model provides flexibility, allowing you to balance professional and personal commitments, making Vanguard a rewarding place to build your career.
