Application Engineer - III in Manchester

Are you passionate about creating innovative digital experiences? At Vanguard, we're passionate about giving UK investors the best chance of investor success. Join our team as an Application Engineer and help build cutting-edge chat and contact centre solutions. You’ll work with modern technologies to deliver secure, scalable, and intuitive platforms that enhance client engagement and drive exceptional service.

You will provide advanced level system analysis, design, development, and implementation of applications and databases, under general direction. In this role you will:

• Provide senior level system analysis, design, development, and implementation of applications and databases.
• Integrate third party products.
• Translate technical specifications into code for complex new or enhancement projects for internal clients.
• Write programs, develop code, test artifacts, and produce reports.
• Employ software development techniques to ensure tests are implemented in a way that supports automation.
• Elevate code into the development, test, and production environments on schedule.
• Provide follow-up production support.
• Submit change control requests and documents.
• Thoroughly understand software development methodology and development architecture standards.
• Train and mentor staff with less experience.
• Resolve elevated issues.
• Participate in design, code, and test inspections throughout the life cycle to identify issues.
• Explain technical considerations at related meetings, including those with internal clients.
• Perform systems analysis activities.
• Thoroughly understand client’s business functions and technology needs.
• Have a broad understanding of Vanguard's technologies, tools, and applications, including those that interface with business area and systems.
• Interface with cross-functional team members and communicate systems issues at the appropriate technical level for each audience.
• Thoroughly understand and comply with Information Technology and Information Security policies and procedures and verify that deliverables meet requirements.
• Participate in special projects and perform other duties as assigned.

What It Takes

• Undergraduate degree or equivalent combination of training and experience.
• Experience of full stack AWS IAM.
• Back end configuration.
• Data integration points.

Special Factors

Vanguard is not offering sponsorship for this position. This is a hybrid position and would require you to work in the office Tuesday-Thursday.

Why Vanguard?

Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments. It's what we stand for: value to investors.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Our commitment to equal employment opportunity

Vanguard is an equal opportunity employer. Vanguard is committed to providing all crew members a working environment that is free from discrimination, prejudice and bias. Through this Equal Employment Opportunity (EEO) Policy, Vanguard reaffirms its commitment to equal employment opportunity for all applicants and crew members without regard to race, colour, national origin or ancestry, religion, gender, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran or military status. In addition, Vanguard prohibits discrimination based on genetic information, as well as any other characteristic protected by federal, state or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Vanguard. Please inform careers@vanguard.com if you need assistance completing this application or to otherwise participate in the application process.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.