At a Glance
- Tasks: Lead the design of innovative solutions in Marketing Technology and customer engagement.
- Company: Join a forward-thinking company committed to diversity and inclusion.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Other info: Hybrid work model fostering collaboration and personal development.
- Why this job: Shape the future of digital experiences with cutting-edge AI and cloud technologies.
- Qualifications: 3+ years as a Solutions Architect with expertise in cloud platforms and conversational AI.
The predicted salary is between 80000 - 100000 £ per year.
We’re looking for a Lead Solutions Architect to drive the architecture and evolution of our Marketing Technology (Martech) ecosystem. This is a high-impact role where you’ll shape the future of customer engagement, working at the intersection of digital experience, AI, and scalable cloud platforms.
- Lead the design of scalable, integrated solutions across customer experience platforms, conversational AI, and automation.
- Act as the technical authority, guiding teams through complex design decisions, risk mitigation, and solution optimisation.
- Stay ahead of emerging Martech, AI, and cloud trends, bringing innovation into the business.
- Mentor engineers and architects, helping to build a high-performing, forward-thinking technology team.
- Significant experience in technology roles, including 3+ years as a Solutions/Technical Architect.
- Experience with cloud platforms (AWS, Azure or GCP).
- Familiarity with DevOps and Agile/SAFe delivery models.
- Hands-on expertise in conversational AI (e.g. Kore.Ai) and intelligent automation.
- Strong understanding of architecture governance, risk management, and compliance.
- Experience in analysis, and ROI/TCO evaluation.
- Work on cutting-edge Martech and AI-driven customer platforms.
- Play a key role in shaping enterprise-wide digital and customer experience strategy.
- Opportunity to lead architectural direction and influence senior stakeholders.
Competitive salary + benefits + flexible working. This position is hybrid and would require you to be in our office 3 days per week.
Inclusion Statement: Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
