At a Glance
- Tasks: Lead strategy for enhancing client experience across digital and human touchpoints.
- Company: Vanguard, a leading investment management company focused on client trust.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to optimising client satisfaction and retention.
- Why this job: Shape the future of client engagement and make a real impact in the investment space.
- Qualifications: Proven product leadership experience and strong collaboration skills.
The predicted salary is between 80000 - 120000 £ per year.
Vanguard is seeking a Senior Product leader to own the strategy, vision, and outcomes for the in-life experience of UK Personal Investor clients, spanning digital and human touchpoints to reinforce trust and engagement, with a strong focus on optimizing the mobile app experience and client communications.
You will lead a team of Product Managers, collaborate with cross-functional teams across Marketing, Technology and Operations, and develop KPIs to drive engagement, retention, and satisfaction.
Director, In-Life Experience & Growth employer: Vanguard
Vanguard in Manchester is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, including professional development and mentorship, while enjoying the flexibility of a hybrid work model that promotes work-life balance. With a commitment to excellence and a supportive environment, Vanguard empowers its team members to thrive and make impactful contributions to the business.
