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For Companies At a Glance
- Tasks: Transform content into AI-ready formats and collaborate with experts for accuracy.
- Company: Join Vanguard, a leading investment firm known for integrity and innovation.
- Benefits: Enjoy competitive pay, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact by shaping knowledge for AI and enhancing user experiences.
- Qualifications: Experience in knowledge management and strong writing skills are essential.
- Other info: Be part of a dynamic team with a commitment to inclusivity and support.
The predicted salary is between 36000 - 60000 £ per year.
Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, it fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally.
What You'll Do
- Review existing content, identify gaps or inconsistencies, and rewrite into AI-ready formats like Q&A pairs, decision trees, and intent-based chunks.
- Apply consistent taxonomy, tagging, and metadata to support retrieval-augmented generation (RAG) and AI consumption.
- Align knowledge with chatbot/model requirements, design prompt-ready content, analyse performance, and refine based on real user queries.
- Collaborate with subject matter experts to ensure accuracy and translate complex or regulatory information into clear, user-friendly language.
- Define content ownership, approval flows, and knowledge standards (structure, tone, versioning) for AI use.
- Implement processes to keep knowledge current and embed compliance, risk, and regulatory considerations into content design.
What You Bring
- Proven experience as a Knowledge Manager, Content Strategist, or Knowledge Lead.
- Hands-on expertise in preparing and structuring knowledge for AI, search, and chatbot platforms.
- Skilled in AI enablement, iterating knowledge based on chatbot performance and real user interactions.
- Strong analytical and content optimisation abilities, ensuring knowledge is accurate, structured, and AI-ready.
- Adaptable and decisive, able to navigate ambiguity and make pragmatic decisions quickly.
- Exceptional written communication, skilled at transforming unstructured internal documents into clear, organised content.
What's Next
If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us to discuss how we can support you.
AI Knowledge Manager in City of London employer: Vanguard
Contact Detail:
Vanguard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Knowledge Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and tailoring your responses to highlight your experience as a Knowledge Manager. Show them how your skills align with their needs, especially in AI content structuring.
✨Tip Number 3
Don’t just wait for job alerts! Actively search for roles on our website and apply directly. This shows initiative and can sometimes get you noticed faster than waiting for a recruiter to reach out.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that keeps you on their radar and reinforces your interest in the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace AI Knowledge Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the AI Knowledge Manager role. Highlight your experience in knowledge management and content strategy, and show us how your skills align with what we're looking for.
Showcase Your Writing Skills: Since exceptional written communication is key for this role, include examples of your work that demonstrate your ability to transform complex information into clear, user-friendly content. We want to see your writing shine!
Be Specific About Your Experience: When detailing your past roles, focus on your hands-on expertise in preparing knowledge for AI and chatbots. Use specific examples to illustrate how you've structured content and iterated based on performance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process.
How to prepare for a job interview at Vanguard
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI and how it relates to content management. Be ready to discuss your experience with structuring knowledge for AI platforms, as this is crucial for the role.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical abilities. Talk about how you've optimised content based on performance metrics or user interactions in the past. This will demonstrate your capability to refine knowledge effectively.
✨Communicate Clearly
Since the role involves translating complex information into user-friendly language, practice explaining technical concepts in simple terms. This will show your exceptional written communication skills and your ability to make information accessible.
✨Collaborate Like a Pro
Be ready to discuss your experience working with subject matter experts. Highlight any collaborative projects where you ensured accuracy and compliance in content design, as teamwork is key in this role.
