Vanguard Group in the United Kingdom is seeking a Complaint Handler to manage end-to-end client complaints in a regulated financial services setting. You will investigate, gather evidence, liaise with internal teams, and issue Final Response Letters while complying with FCA and DISP requirements.
This role requires strong written and verbal communication, sharp analytical skills, meticulous record-keeping, and discretion.
Regulated Complaints Specialist - FCA Fair Outcomes in Manchester employer: Vanguard Group
Vanguard is an exceptional employer, offering a unique opportunity for a Benefits Project Manager to thrive in a dynamic and inclusive environment. With a strong commitment to diversity and a hybrid work model, employees enjoy flexibility while collaborating with talented teams across Europe. The company prioritises professional growth, providing resources and support for career development, making it an ideal place for those seeking meaningful and rewarding employment.
