Crew Relations Manager, Europe | London, UK
Crew Relations Manager, Europe | London, UK

Crew Relations Manager, Europe | London, UK

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Employee Relations strategy across Europe and manage a team of ER specialists.
  • Company: Vanguard is a revolutionary investment company focused on client interests since 1975.
  • Benefits: Enjoy a hybrid work model with flexibility and opportunities for in-person collaboration.
  • Why this job: Shape culture and policy while influencing leadership in a dynamic, mission-driven environment.
  • Qualifications: Extensive ER experience, strong leadership skills, and knowledge of UK and ROI employment law required.
  • Other info: This role does not offer sponsorship.

The predicted salary is between 43200 - 72000 £ per year.

Strategic and experienced Employee Relations (ER) Manager to lead our newly established ER function. This is a high-impact role, reporting to the Head of HR Business Partners & Operations - Europe, where you will shape and drive our ER strategy across Europe, manage a team of two ER specialists, and lead key initiatives that influence culture, policy, and leadership capability.

Core responsibilities

  • Shape ER Strategy: Design and deliver a progressive ER strategy across Europe, aligned with business and cultural goals.
  • Trusted Advisor: Provide expert, solutions-focused guidance to senior leaders on complex ER matters, organisational change, and risk.
  • Case & Team Leadership: Lead and oversee ER casework and manage a newly established ER team, ensuring consistent, fair, and compliant outcomes.
  • Policy & Governance: Develop inclusive, future-fit people policies and ensure robust ER governance and legal compliance.
  • Capability & Culture Building: Build ER capability across the business, enabling skilled people leadership and fostering a culture of trust and accountability.
  • Insight-Driven Decision Making: Leverage ER data and trends to inform strategy, mitigate risk, and drive continuous improvement.
  • Cross-Functional Influence: Partner with HRBPs, Legal, Risk, Security, Compliance, and the Global ER team to shape the European ER agenda and support business transformation.

What we are looking for

  • Extensive ER experience with strong leadership skills, ideally within a matrixed and fast-paced environment.
  • Proven ability to coach and influence people leaders at all levels.
  • Deep understanding of UK and ROI employment law, with broader European ER experience is a plus.
  • Excellent communication, negotiation, and conflict resolution skills.
  • Strong stakeholder management and the ability to build trusted advisor relationships across the business.

Preferred experience

  • Experience in a regulated environment.
  • Background in employment law or legal training.
  • Track record of setting up or scaling an ER function.

Key partners and stakeholders

  • Head of HR Business Partners & Operations
  • Assistant General Counsel, Employment Law
  • Head of HR, Europe & Americas
  • HR Business Partners
  • Risk, Security & Compliance
  • Global Employee Relations

Special Factors

  • Hybrid work model
  • Vanguard is not offering sponsorship for this position.

Why Vanguard?

Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments. It's what we stand for: value to investors.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Crew Relations Manager, Europe | London, UK employer: Vanguard Group

Vanguard is an exceptional employer, offering a dynamic and collaborative work environment in London that fosters employee growth and development. With a strong commitment to a hybrid working model, employees benefit from enhanced flexibility while engaging in meaningful initiatives that shape the company's culture and policies. As a Crew Relations Manager, you will have the opportunity to lead a newly established team, influence strategic decisions, and contribute to a mission-driven organisation dedicated to delivering value to its clients.
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Contact Detail:

Vanguard Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Crew Relations Manager, Europe | London, UK

✨Tip Number 1

Familiarise yourself with the latest trends in Employee Relations across Europe. Understanding the nuances of ER strategies in different countries will help you demonstrate your strategic thinking and adaptability during interviews.

✨Tip Number 2

Network with professionals in the ER field, especially those who have experience in regulated environments. Engaging with industry peers can provide insights and potentially lead to referrals that could strengthen your application.

✨Tip Number 3

Prepare to discuss specific examples of how you've influenced culture and policy in previous roles. Highlighting your leadership skills and ability to coach others will be crucial in showcasing your fit for this managerial position.

✨Tip Number 4

Stay updated on UK and ROI employment law, as well as broader European regulations. Being well-versed in legal compliance will not only boost your confidence but also demonstrate your commitment to the role's requirements.

We think you need these skills to ace Crew Relations Manager, Europe | London, UK

Employee Relations Expertise
Leadership Skills
Strategic Thinking
Coaching and Mentoring
Negotiation Skills
Conflict Resolution
Stakeholder Management
Understanding of UK and ROI Employment Law
Policy Development
Data Analysis
Cross-Functional Collaboration
Change Management
Communication Skills
Risk Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your extensive Employee Relations experience and leadership skills. Focus on relevant achievements that demonstrate your ability to shape ER strategies and manage teams effectively.

Craft a Compelling Cover Letter: In your cover letter, express your passion for Employee Relations and how your background aligns with the company's mission. Mention specific examples of how you've influenced culture and policy in previous roles.

Highlight Relevant Skills: Emphasise your understanding of UK and ROI employment law, as well as any broader European ER experience. Showcase your communication, negotiation, and conflict resolution skills, as these are crucial for the role.

Prepare for Potential Questions: Anticipate questions related to your experience in a regulated environment and your approach to building trusted advisor relationships. Be ready to discuss how you would lead the newly established ER function and drive key initiatives.

How to prepare for a job interview at Vanguard Group

✨Understand the ER Landscape

Familiarise yourself with the current Employee Relations landscape in Europe, especially focusing on UK and ROI employment law. Be prepared to discuss how your experience aligns with the strategic goals of the company and how you can contribute to shaping their ER strategy.

✨Showcase Leadership Skills

Highlight your leadership experience by providing examples of how you've successfully managed teams and influenced senior leaders. Discuss specific initiatives you've led that have positively impacted culture and policy within previous organisations.

✨Prepare for Case Scenarios

Be ready to discuss real-life ER case scenarios you've handled. Focus on your approach to conflict resolution, negotiation, and how you ensured compliance and fairness in outcomes. This will demonstrate your practical knowledge and problem-solving skills.

✨Emphasise Cross-Functional Collaboration

Illustrate your ability to work collaboratively across different functions. Share examples of how you've partnered with HRBPs, Legal, and other stakeholders to drive ER initiatives. This will show your understanding of the importance of cross-functional influence in achieving business transformation.

Crew Relations Manager, Europe | London, UK
Vanguard Group
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