Crew Relations (Employee Relations) Manager, Europe | London, UK

Crew Relations (Employee Relations) Manager, Europe | London, UK

London Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
Vanguard Group

At a Glance

  • Tasks: Lead the Employee Relations strategy and manage a team to enhance workplace culture.
  • Company: Vanguard is a revolutionary investment company focused on client interests since 1975.
  • Benefits: Enjoy a hybrid work model with flexibility and opportunities for in-person collaboration.
  • Other info: This role does not offer sponsorship; ideal for those seeking a meaningful career impact.
  • Why this job: Shape impactful ER initiatives and foster a culture of trust in a dynamic environment.
  • Qualifications: Extensive ER experience, strong leadership skills, and knowledge of UK employment law required.

The predicted salary is between 43200 - 72000 £ per year.

Strategic and experienced Employee Relations (ER) Manager to lead our newly established ER function. Shape and drive our ER strategy across Europe, manage a team of two ER specialists, and lead key initiatives that influence culture, policy, and leadership capability.
We\'re entering a dynamic new chapter and are looking for a strategic and experienced Employee Relations (ER) Manager to lead our newly established ER function. This is a high-impact role, reporting to the Head of HR Business Partners & Operations - Europe, where you\'ll shape and drive our ER strategy across Europe, manage a team of two ER specialists, and lead key initiatives that influence culture, policy, and leadership capability.
Core responsibilities

  • Shape ER Strategy : Design and deliver a progressive ER strategy across Europe, aligned with business and cultural goals.
  • Trusted Advisor : Provide expert, solutions-focused guidance to senior leaders on complex ER matters, organisational change, and risk.
  • Case & Team Leadership : Lead and oversee ER casework and manage a newly established ER team, ensuring consistent, fair, and compliant outcomes.
  • Policy & Governance : Develop inclusive, future-fit people policies and ensure robust ER governance and legal compliance.
  • Capability & Culture Building : Build ER capability across the business, enabling skilled people leadership and fostering a culture of trust and accountability.
  • Insight-Driven Decision Making : Leverage ER data and trends to inform strategy, mitigate risk, and drive continuous improvement.
  • Cross-Functional Influence : Partner with HRBPs, Legal, Risk, Security, Compliance, and the Global ER team to shape the European ER agenda and support business transformation.

What we are looking for
  • Extensive ER experience with strong leadership skills, ideally within a matrixed and fast-paced environment.
  • Proven ability to coach and influence people leaders at all levels.
  • Deep understanding of UK and ROI employment law, with broader European ER experience is a plus.
  • Excellent communication, negotiation, and conflict resolution skills.
  • Strong stakeholder management and the ability to build trusted advisor relationships across the business.

Preferred experience
  • Experience in a regulated environment.
  • Background in employment law or legal training.
  • Track record of setting up or scaling an ER function.

Key partners and stakeholders
  • Head of HR Business Partners & Operations
  • Assistant General Counsel, Employment Law
  • Head of HR, Europe & Americas
  • HR Business Partners
  • Risk, Security & Compliance
  • Global Employee Relations

Special Factors
  • Hybrid work model
  • Vanguard is not offering sponsorship for this position.

Why Vanguard?
Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.
This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments.
It\'s what we stand for: value to investors.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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Crew Relations (Employee Relations) Manager, Europe | London, UK employer: Vanguard Group

Vanguard is an exceptional employer, offering a dynamic and collaborative work culture that prioritises employee growth and well-being. With a hybrid working model, employees enjoy the flexibility to balance their professional and personal lives while contributing to a mission-driven environment that values trust and accountability. As a Crew Relations Manager in London, you will have the opportunity to shape impactful ER strategies across Europe, supported by a team-oriented approach and access to extensive resources for professional development.

Vanguard Group

Contact Details:

Vanguard Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Crew Relations (Employee Relations) Manager, Europe | London, UK

Join HR Networks

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We think you need these skills to ace Crew Relations (Employee Relations) Manager, Europe | London, UK

Employee Relations Expertise
Leadership Skills
Coaching and Influencing
UK and ROI Employment Law Knowledge
European Employment Relations Experience
Excellent Communication Skills
Negotiation Skills

Some tips for your application 🫡

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Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Vanguard Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Vanguard Group. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Vanguard Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Vanguard Group

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Vanguard Group.

Know Your Recruitment Tools

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A full-time HR role at Vanguard Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Vanguard Group and how you would contribute to adapting HR strategies.