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- Tasks: Lead the design and delivery of Vanguard's 'Getting Started' proposition for new investors.
- Company: Join Vanguard, a mission-driven company focused on client outcomes and collaboration.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by helping new investors navigate their financial journeys.
- Qualifications: Experience in proposition development and strong understanding of financial services required.
- Other info: Be part of a dynamic team with excellent career advancement opportunities.
The predicted salary is between 70000 - 90000 £ per year.
The Senior Proposition Manager will own the end to end design, delivery and ongoing optimisation of Vanguard UK's "Getting Started" proposition - ensuring it attracts, supports and converts new investors and savers into long term, engaged clients. This role carries full commercial accountability for the P&L of the proposition, spanning new-to-investing journeys, early wealth building pathways, and implementation of relevant products and services. It will steward how we utilise evolving regulatory frameworks such as Targeted Support & Simplified Advice to deliver compliant, scalable and outcome driven client experiences.
The Senior Proposition Manager will act as the business owner of the Get Started offer, working cross functionally with Technology, CX, Operations, Finance, Legal, Risk, Compliance and Marketing to build a proposition that delivers meaningful client outcomes, drives acquisition growth, and strengthens Vanguard's competitive position.
Key Responsibilities- Proposition Ownership & Strategy: Lead the strategic definition and evolution of the 'Get Started' proposition, ensuring clarity of target segments, Client Jobs To Be Done (JTBD) and measurable outcome objectives. Define and maintain the multi year proposition roadmap for new investors and cash first savers, incorporating insights from client research, competitive analysis and business performance. Own the P&L, including commercial modelling, acquisition levers, pricing strategy and operational cost considerations.
- Proposition Design & Delivery: Lead end to end proposition development, including proposition design, business case, capability definition, scope & phasing to support business outcomes. Working with Client Insight functions test proposition enhancements with target clients to support optimization and prioritization of key changes. Partner with delivery teams through discovery to understand Technical, CX and Operational requirements & subsequent delivery plan. Ensure propositions are operationally scalable, partnering with Operations and Client Services to define service models and readiness requirements. Define go-to-market plan working with Marketing & other key stakeholders.
- Product Design: Own propositional & product design for relevant products & wrappers which could include both cash and investment products, ensuring alignment to broader product strategy, external regulatory environment and leveraging opportunities enabled by emerging technologies such as Blockchain. Understand ISA wrapper implications, product governance requirements, and technology impacts. Partner with Product Governance to embed appropriate approvals, risk controls and reporting structures.
- Performance & Continuous Improvement: Own and track value realisation including client outcome metrics, behavioural KPIs, conversion funnels and commercial performance relating to the Get Started propositions. Lead test and learn approaches to drive improvements in acquisition, engagement, and early lifecycle retention. Apply structured insight generation and analytics to inform improvements.
- Leadership & Stakeholder Management: Lead and develop a high performing proposition team, providing clear direction, coaching and accountability while building capability to deliver and scale the Get Started proposition. Act as the central orchestrator for the Get Started proposition across UK Personal Investing - coordinating with Marketing, CX, Technology, Ops, Finance, Legal and Risk. Manage external partners where required. Provide clear storytelling and communication to supporting teams, senior stakeholders and governance forums, ensuring key priorities are factored into our Change Roadmap to support business objectives.
- Essential: Significant experience in proposition development, product ownership or strategy within financial services with exposure to direct to consumer investing, savings products and regulated digital journeys. Experience with cash savings products, ISAs or early stage investor propositions. Strong understanding of UK regulatory frameworks, including Guidance, Targeted Support and Consumer Duty requirements. Proven ability to design and deliver end to end propositions, including experience, capability, op model and technology components. Demonstrated commercial acumen, including P&L ownership, financial modelling and value assessment. Strong cross functional leadership, navigating ambiguity and shaping multi-disciplinary delivery. Experienced people leader with evidence of building and developing a high-performing team.
- Preferred: Familiarity with agile methodologies and test and learn practices.
- Strategic thinker with strong commercial judgement.
- Client outcome obsessed, grounded in JTBD and behavioral insight.
- Excellent stakeholder management and influencing skills.
- Highly collaborative, working comfortably across Technology, CX, Ops and Governance.
- Data driven decision maker.
- Able to balance speed to market with long term scalability and governance rigour.
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Senior Proposition Manager employer: Vanguard Group, Inc.
Contact Detail:
Vanguard Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Proposition Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially those related to the role you're applying for. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the job description. Highlight your achievements and be prepared to discuss how you can contribute to the company's goals.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Senior Proposition Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in proposition development and financial services. We want to see how your skills align with the role of Senior Proposition Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Commercial Acumen: Since this role involves P&L ownership, it’s crucial to demonstrate your understanding of financial modelling and value assessment. Share specific examples where you’ve successfully managed budgets or driven commercial growth in previous roles.
Highlight Cross-Functional Collaboration: This position requires working closely with various teams like Technology, Marketing, and Operations. We love seeing candidates who can illustrate their experience in leading cross-functional projects and how they navigated challenges to achieve successful outcomes.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Vanguard Group, Inc.
✨Know Your Proposition Inside Out
Before the interview, dive deep into Vanguard's 'Getting Started' proposition. Understand its purpose, target segments, and how it aligns with client needs. This will help you articulate your vision for the role and demonstrate your commitment to driving meaningful client outcomes.
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience with P&L ownership and financial modelling. Bring examples of how you've successfully managed propositions in the past, focusing on acquisition growth and operational scalability. This will highlight your ability to take full commercial accountability.
✨Emphasise Cross-Functional Collaboration
Vanguard values teamwork across various functions. Share specific instances where you've worked with teams like Technology, Marketing, or Compliance to deliver successful propositions. This will showcase your ability to navigate ambiguity and lead multi-disciplinary delivery.
✨Prepare for Regulatory Discussions
Given the importance of UK regulatory frameworks, brush up on relevant regulations such as Consumer Duty and Targeted Support. Be ready to discuss how you've integrated compliance into your previous projects, ensuring that your propositions are not only innovative but also compliant and scalable.