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- Tasks: Lead and innovate Vanguard's enterprise operations across Europe, ensuring resilience and effective governance.
- Company: Join Vanguard, a client-owned firm prioritising investor interests and sustainable growth.
- Benefits: Enjoy a hybrid working model, competitive salary, and opportunities for professional development.
- Why this job: Make a significant impact in a strategic leadership role within a growing financial services company.
- Qualifications: Extensive senior leadership experience in operations and risk management within regulated financial services.
- Other info: Be part of a collaborative culture that values flexibility and employee experience.
The predicted salary is between 100000 - 150000 £ per year.
The Head of Enterprise Operations, Europe is a senior executive leadership role accountable for establishing, integrating, and leading Vanguard Europe's enterprise-wide operational control environment. Leading a large and growing team split across London, Manchester and Dublin, this role owns Europe’s Operational Resilience, Business Continuity, Third-Party Risk Management, Control Assurance, and Governance frameworks, ensuring the firm can scale safely, sustainably, and in line with board-approved risk appetite.
As Head of Enterprise Operations, Europe, you will report to the Vanguard Europe Chief Operating Officer (Head of Operations) and work as part of Europe’s senior operations leadership team. You will have responsibility for building critical capabilities from the ground up and embedding the disciplines required to operate them in a complex, multi-jurisdictional asset management business. The role is highly visible, with material regulatory, operational, and strategic impact.
Key Responsibilities:
- Designing, embedding, and maturing Europe’s operations management and governance system, ensuring clear accountability, effective decision-making, and strong risk ownership.
- Leading Europe’s Operational Resilience and Business Continuity programmes, including scenario testing, impact tolerances, and severe-but-plausible event planning.
- Owning and evolving Europe’s Third-Party Risk Management and Outsourcing operating model, including lifecycle oversight, resilience, and exit planning.
- Building and leading a central controls office, responsible for control effectiveness assurance and control design advisory.
- Leading Europe’s regulatory operations team, enabling Vanguard’s distribution of UK and Irish funds across Europe.
- Producing high-quality management information and board-level insight on Europe’s control environment and risk profile.
- Acting as a senior interface with regulators and Boards.
- Building and leading high-performing teams, uplifting organisational capability and embedding a disciplined, risk-aware culture.
Experience & Capabilities Required:
- Extensive senior leadership experience in operations, resilience, controls, or enterprise risk roles within regulated financial services.
- Deep expertise in Operational Resilience, Business Continuity, Third-Party Risk Management, and control assurance disciplines.
- Strong understanding of UK, EU, and Irish regulatory regimes with proven experience engaging regulators.
- Demonstrated experience building enterprise operating systems, governance frameworks, or assurance functions from an immature or fragmented baseline.
- Ability to communicate complex risk and control topics with clarity and executive impact.
- Proven track record of building credibility, influencing senior stakeholders, and leading through complexity.
How We Work:
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Head of Enterprise Operations, Europe employer: Vanguard Group, Inc.
Contact Detail:
Vanguard Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Enterprise Operations, Europe
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend relevant events, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent news, and how they operate. We want you to walk in feeling confident and ready to show how your experience aligns with their goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms to get comfortable with common questions. We believe that the more you practice, the more natural you’ll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and genuinely interested.
We think you need these skills to ace Head of Enterprise Operations, Europe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Enterprise Operations. Highlight your experience in operations, resilience, and risk management, and don’t forget to showcase any leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your achievements in operational resilience and governance, and how they align with our mission at Vanguard.
Showcase Your Leadership Style: As a senior leader, we want to know how you build and lead high-performing teams. Share your approach to fostering a disciplined, risk-aware culture and how you've successfully influenced stakeholders in the past. This is your moment to demonstrate your leadership prowess!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on the chance to join our ambitious team!
How to prepare for a job interview at Vanguard Group, Inc.
✨Know Your Stuff
Make sure you thoroughly understand the key responsibilities of the Head of Enterprise Operations role. Familiarise yourself with operational resilience, business continuity, and third-party risk management. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams or projects. Highlight how you built high-performing teams and fostered a disciplined, risk-aware culture. This is crucial for a senior leadership role, so make it count!
✨Understand the Regulatory Landscape
Brush up on UK, EU, and Irish regulatory regimes relevant to the financial services sector. Be ready to discuss how you've engaged with regulators in the past and how you can navigate complex regulatory environments effectively.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in Vanguard's mission and growth ambitions. Inquire about their approach to scaling operations sustainably and how they envision the future of enterprise operations in Europe. This shows you're not just looking for a job, but are genuinely interested in contributing to their success.