At a Glance
- Tasks: Manage changes in baggage handling systems at Heathrow, ensuring smooth operations and communication.
- Company: Vanderlande, a global leader in airport baggage handling systems.
- Benefits: 28 days leave, medical cover, wellbeing membership, and career progression opportunities.
- Other info: Diverse and inclusive workplace with support for all applicants.
- Why this job: Join a dynamic team and make a real impact on airport operations.
- Qualifications: Strong organisational skills, customer-focused, and good communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Vanderlande is the global leader in baggage handling systems for airports as well as warehouse, parcel and post systems and is growing significantly. The successful candidate will be responsible for planning, vetting and communicating all changes taking place within the London Heathrow Airport baggage handling systems.
Role Responsibilities
- Provide effective and efficient management of all requested changes for Baggage services at LHR for all stakeholders through the administration of the Look Ahead Schedule, both short‑term and long‑term.
- Process all Authorisation To Proceed submissions, ensuring they are completed accurately and within agreed lead times, tracking approval progress and responding to queries.
- Maintain and improve stakeholder communication regarding planned change activities, understanding the requirements and impact of future changes, and representing these through the distribution of the Look Ahead Schedule, ATP Tracker and by chairing the weekly round table discussion.
- Serve as a central, consistent point of contact for all suppliers and stakeholders (internal and external) to engage with regarding changes scheduled or to be scheduled with the LHR BHS.
- Identify clashes where activities cannot co‑exist due to system requirements/impact, build a repository of information and develop systems and procedures to reduce failed/rolled back activities.
- Capture, plan and deliver against customer requirements to make modifications to the BHS delivered by Vanderlande within LHR through the CCB forum.
- Identify and report on activities that may compromise a safe working environment within the LHR BHS.
Role Qualification And Skills
- Good organisational and planning skills, ability to work to deadlines and prioritise effectively.
- Customer‑focused with initiative to determine the correct people to engage/communicate with.
- Good data entry skills.
- Exceptional written and verbal communication skills.
- Confidence/experience of presenting, chairing meetings and conference calls.
- Ability to learn and adapt to new environments.
- Excellent attention to detail.
- Good understanding of Microsoft Office – Excel and Outlook specifically.
- Understanding/Experience of ITIL Change Management.
- Knowledge of document management tooling/process.
- Proactive, team‑oriented approach.
What We Offer
- 28 days annual leave (excluding public holidays)
- Bupa Medical Cover
- YuLife – Wellbeing membership with fast access to GP appointments, health promotion and daily quests to earn Yucoins that can be swapped for shopping vouchers.
- A challenging work environment with lots of opportunities for career progression.
- Cycle to work scheme.
- Pension with Aviva.
- Access to Achievers, an award‑winning recognition platform that inspires recognition of coworkers, with points that can be exchanged for a range of goods and discounts.
Diversity & Inclusion
Vanderlande is an equal‑opportunity/affirmative‑action employer. Qualified applicants will be considered without regard to race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore any reasonable adjustments that can be made to support your application.
Change Administrator employer: Vanderlande
Vanderlande is an exceptional employer, offering a dynamic work environment at London Heathrow Airport where you can play a pivotal role in the management of baggage handling systems. With a strong focus on employee growth, we provide numerous opportunities for career progression, alongside comprehensive benefits such as Bupa Medical Cover, a cycle to work scheme, and an award-winning recognition platform. Join us to be part of a diverse and inclusive team that values your contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Change Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Vanderlande or in similar roles. A friendly chat can open doors and give you insights that might just help you land that Change Administrator position.
✨Tip Number 2
Prepare for interviews by practising common questions related to change management and stakeholder communication. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed projects or changes in the past. This will demonstrate your ability to handle the responsibilities of the Change Administrator role effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Vanderlande team and ready to take on the challenge at Heathrow.
We think you need these skills to ace Change Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your organisational skills and experience with change management. We want to see how your background aligns with the role of Change Administrator, so don’t hold back on showcasing relevant experiences!
Show Off Your Communication Skills:Since this role involves a lot of stakeholder communication, it’s crucial to demonstrate your exceptional written and verbal communication skills. Use clear and concise language in your application to reflect your ability to convey information effectively.
Highlight Your Attention to Detail:Attention to detail is key for this position. When you’re filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their submissions are polished and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Vanderlande!
How to prepare for a job interview at Vanderlande
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Change Administrator. Familiarise yourself with the Look Ahead Schedule and how it impacts baggage handling systems at Heathrow. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of stakeholder communication, be prepared to demonstrate your exceptional written and verbal skills. Think of examples where you've successfully communicated complex information or chaired meetings. This will highlight your ability to engage effectively with various stakeholders.
✨Be Organised and Detail-Oriented
Bring along examples of how you've managed multiple tasks or projects simultaneously. Discuss your organisational strategies and how you ensure accuracy in your work. This will reassure the interviewers that you can handle the demands of the role and maintain a high level of attention to detail.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding clashes in activities or changes that could compromise safety. Prepare scenarios from your past experiences where you identified issues and implemented solutions. This will showcase your proactive approach and ability to adapt to new challenges.
