At a Glance
- Tasks: Manage and communicate changes in baggage handling systems at Heathrow Airport.
- Company: Vanderlande, a global leader in baggage handling systems.
- Benefits: 28 days leave, medical cover, wellbeing membership, and career progression opportunities.
- Other info: Diverse and inclusive workplace with excellent growth potential.
- Why this job: Join a dynamic team and make a real impact in airport operations.
- Qualifications: Strong organisational skills, customer focus, and good communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Reports to: Senior Manager
Location: London - Heathrow
Contract Type: Permanent
Introduction to role
Vanderlande is the global leader in baggage handling systems for airports as well as warehouse, parcel and post systems and is growing significantly. The successful candidate will have the responsibility of planning, vetting and communicating all changes taking place within the London Heathrow Airport, baggage handling systems.
Role Responsibilities
- To provide effective and efficient management of all requested changes for Baggage services at LHR for all stakeholders through the administration of the Look Ahead Schedule, both short term and long term.
- To process all Authorisation To Proceed submissions, checking they are completed accurately and are within agreed lead time, tracking the approval progress and responding to queries.
- Maintain and improve stakeholder communication regarding planned change activities and understanding the requirements and impact of future changes. Represent and communicate changes through the distribution of the Look Ahead Schedule, ATP Tracker and by chairing the weekly round table discussion.
- Providing a central consistent point of contact for all suppliers and stakeholders (internal and external) to engage with regarding changes scheduled or to be scheduled with the LHR BHS.
- Identify clashes where activities cannot co-exist due to system requirements/impact. Build a repository of information and work to develop systems and procedures to help improve the service delivered through the reduction in failed/rolled back activities.
- Capture, plan and deliver against customer requirements to make modifications to the BHS delivered by Vanderlande within LHR through the CCB forum.
- Identify and report on activities that may compromise a safe working environment within the LHR BHS.
Role Qualification and Skills
- The candidate must demonstrate good organisational and planning skills, demonstrate an ability to work to deadlines and prioritise effectively.
- The candidate must be customer focused and demonstrate initiative to determine the correct people to engage/communicate with.
- The candidate must have good data entry skills.
- The candidate must demonstrate exceptional communication skills both written and verbal.
- Confidence/experience of presenting/chairing meetings/conference calls.
- Ability to learn and adapt to new environments.
- Excellent attention to detail.
- Good understanding of Microsoft Office – Excel and Outlook specifically.
- Understanding/Experience of ITIL Change Management.
- Document management tooling/process.
- Be proactive with the ability to work well in a team.
What we offer
- 28 days annual leave (excluding public holidays).
- Bupa Medical Cover.
- YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers.
- A challenging work environment with lots of opportunities for career progression.
- Cycle to work scheme.
- Pension with Aviva.
- Access to Achievers, an award-winning recognition platform that inspires to recognise your coworkers where points are awarded that can be exchanged for a range of goods and discounts.
Diversity & Inclusion
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, colour, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore any reasonable adjustments that can be made to support your application.
Change Administrator in London employer: Vanderlande Industries
Vanderlande is an exceptional employer, offering a dynamic work environment at London Heathrow Airport where you can play a pivotal role in managing change within the baggage handling systems. With a strong focus on employee growth, competitive benefits like Bupa Medical Cover and a cycle to work scheme, as well as a commitment to diversity and inclusion, Vanderlande fosters a culture of collaboration and recognition, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Change Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Vanderlande or baggage handling systems. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with the responsibilities of a Change Administrator and think about how your skills match up. We want to see you shine!
✨Tip Number 3
Show off your communication skills! Whether it’s during an interview or networking, be clear and confident when discussing your experiences. Remember, they’re looking for someone who can effectively manage stakeholder communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Change Administrator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your organisational and planning skills. We want to see how your experience aligns with the responsibilities of managing changes at Heathrow.
Show Off Your Communication Skills:Since communication is key in this role, don’t forget to showcase your exceptional written and verbal skills. Use clear and concise language to demonstrate your ability to convey information effectively.
Highlight Your Attention to Detail:Attention to detail is crucial for a Change Administrator. Include examples in your application that show how you've successfully managed complex tasks without missing a beat.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vanderlande Industries
✨Know Your Change Management Basics
Familiarise yourself with ITIL Change Management principles, as this role heavily relies on them. Brush up on how changes are processed and communicated, and be ready to discuss your understanding of these processes during the interview.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational and planning skills. Think of specific instances where you successfully managed multiple tasks or deadlines, especially in a fast-paced environment like baggage handling systems.
✨Communicate Effectively
Since this role involves a lot of stakeholder communication, practice articulating your thoughts clearly. You might even want to rehearse how you would chair a meeting or present a change plan, as strong verbal communication is key.
✨Demonstrate Attention to Detail
Be prepared to discuss how you ensure accuracy in your work, especially when processing Authorisation To Proceed submissions. Highlight any tools or methods you use to maintain high standards in data entry and documentation.
