Learning & Development Team Lead in London

Reports to: LHR Service manager /Service Excellence CC EU-LATAM

Location: Heathrow - London

Contract Type: Permanent

Introduction to role

Vanderlande is the global market leader in automation systems and solutions for customers within the Airports, Parcel & Warehousing sectors striving to improve the competitiveness of our customers through Value Added logistic process automation. We are looking for a Team Lead who combines strong learning expertise with people leadership. You will shape and deliver impactful learning solutions while leading and developing a small team of Learning Consultants and/or coordinators. In this role, your focus is on the full scope of learning/training (including compliance, safety, leadership learning etc.), ensuring our teams have the required knowledge, certifications, and capabilities to work safely, compliant, and effectively in their daily operations.

Role Responsibilities

• You act as the link between business strategy, compliance requirements, and learning execution, translating safety, regulatory, and capability needs into clear, scalable learning solutions.
• Create a structured, motivating, and high-performing team environment that enables ownership, consistency, and continuous improvement.
• This role is positioned with a strong emphasis on maturity, leadership development, and increasing impact on safe and compliant ways of working for our Key-account and across our region.

Your responsibilities and activities will include:

• Learning & Consultancy
  • Own and develop a learning portfolio that supports our business, service, and capability priorities.
  • Analyse learning needs together with stakeholders (e.g. service teams, HR business partners, QHSC department).
  • Design and govern learning solutions based on the 70:20:10 learning principle.
  • Ensure learning curricula, materials, and pathways are up to date, scalable, relevant and accessible in our LMS.
  • Drive continuous improvement using learning data (participation, evaluation, impact, cost).
  • Manage and collaborate with internal trainers and external learning suppliers.
• Team Leadership
  • Lead, coach, and develop a small team of Learning Consultants and/or L&D coordinators.
  • Set clear priorities, roles, and expectations within the team.
  • Foster a culture of ownership, collaboration, and continuous improvement.
  • Support professional and personal development through coaching and feedback.
  • Act as the first point of contact for day-to-day team matters and escalations.
• Governance & Stakeholder Management
  • Ensure learning solutions align with UK & global standards and policies.
  • Act as a trusted advisor to management on learning strategy and capability development.
  • Balance global standardisation with local business needs.
  • Alignment and collaboration with Global Academy/Global L&D department.
  • Contribute to Service Excellence within the region to focus on and increase impact on safe and compliant ways of working for operational onsite teams.

Role Qualification and Skills

• Proven experience as a Learning Consultant, Learning Professional, or L&D Specialist.
• Experience within Service, Operations, Engineering, or Technical environments.
• Experience or clear potential in people leadership or team coordination.
• Strong consultancy skills: able to translate business needs into learning solutions.
• Affinity with data-driven decision-making and continuous improvement.
• Excellent communication and stakeholder management skills.
• Comfortably operating in a global, multicultural environment.
• Familiarity with Workday Learning, Visma Plusport LMS and/or other SCORM (Learning Management System).
• Experience working with external training suppliers or global learning programs.

What we offer

• 28 days annual leave (excluding public holidays).
• Aviva Medical Cover & Pension.
• YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers.
• A challenging work environment with lots of opportunities for career progression.
• Cycle to work scheme.
• Yellow Nest is a salary sacrifice scheme that reduces childcare costs for parents and employers.
• Access to Achievers, an award-winning recognition platform that inspires to recognise your coworkers where points are awarded that can be exchanged for a range of goods and discounts.

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, colour, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.