Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead operational reviews and collaborate on baggage project solutions at Heathrow.
- Company: Join a dynamic team at Vanderlande, a leader in airport logistics.
- Benefits: Enjoy 28 days leave, medical cover, and wellness perks.
- Why this job: Make a real impact on airport operations and enhance passenger experiences.
- Qualifications: Experience in airline operations and strong communication skills required.
- Other info: Diverse workplace with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
The Operational Delivery Manager will work within the BOA team at Heathrow, conducting operational and technical reviews of baggage project components. The role spans the four terminals and the Baggage Control Room in Terminal 5.
Responsibilities
- Represent BOA at workshops and meetings to develop design and processes, ensuring fit‑for‑purpose solutions against baggage standards.
- Conduct operational and technical reviews of project documentation and propose solutions that meet Heathrow standards.
- Collaborate with stakeholders and delivery teams to confirm safety and maintainability of proposed solutions.
- Perform operability and maintainability assessments of system and process proposals, working with delivery and O&M teams to resolve issues.
- Review and approve high‑level testing strategies and documentation to validate installed equipment.
- Track progress, review and report against plans, coordinating responses and liaising with the Senior Assurance Manager.
- Lead reviewer for documentation issued to BOA, ensuring deadlines are met and responses align with agreed SLAs.
- Create and update tracker documentation to remain accurate and up‑to‑date.
- Develop mitigation plans protecting operations during the installation phase.
- Conduct continuous improvement reviews to enhance design, build, and operation of baggage systems.
- Build effective relationships with all departments to exceed customer expectations.
- Support development of SOS, SOP, CSOS, and CSOP documentation for the operating plan.
Qualifications and Skills
- Ability to review complex documentation and provide objective comments.
- In‑depth knowledge of airline and baggage operational processes.
- Knowledge of complex control systems, handling or parcel systems.
- Ability to present and cascade electrical and mechanical technical designs, schematics, and system layouts to stakeholders.
- Experience working with project teams and understanding of the project management process.
- Excellent communication skills, able to interact clearly with stakeholders and peers.
- Capability to challenge project teams appropriately to balance stakeholder, operations, maintenance, and airline needs.
- High proficiency in PC applications: Word, Excel, Outlook, Visio, PowerPoint, SharePoint.
- Electro‑mechanical qualification preferred.
Benefits
- 28 days of annual leave (excludes public holidays).
- Aviva Medical Cover & Pension.
- YuLife Wellbeing membership with GP access and health promotions.
- Cycle‑to‑Work scheme.
- Access to Achievers award‑winning recognition platform.
Diversity & Inclusion
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We offer reasonable adjustments to remove barriers for applicants.
Operational Delivery Manager employer: Vanderlande Industries B.V.
Contact Detail:
Vanderlande Industries B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Heathrow or in operational roles. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for those interviews by practising common questions related to operational delivery. Think about your past experiences and how they relate to the role. We want you to shine when discussing your knowledge of baggage systems and project management!
✨Tip Number 3
Showcase your skills! Bring along examples of your work or projects you've been involved in. Whether it's documentation or process improvements, having tangible proof of your capabilities can really impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Operational Delivery Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with operational processes and technical reviews. We want to see how your skills align with the role of Operational Delivery Manager, so don’t hold back!
Showcase Your Communication Skills: Since this role involves collaborating with various stakeholders, it’s crucial to demonstrate your excellent communication abilities. Use examples from your past experiences where you effectively interacted with teams or presented complex information.
Highlight Relevant Experience: Focus on your background in airline and baggage operational processes. If you've worked with project teams or have knowledge of control systems, make sure to bring that to the forefront of your application. We love seeing relevant experience!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Vanderlande Industries B.V.
✨Know Your Baggage Basics
Make sure you brush up on your knowledge of airline and baggage operational processes. Understanding the ins and outs of these systems will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Prepare for Technical Discussions
Since the role involves reviewing complex documentation and technical designs, be ready to discuss your experience with control systems and schematics. Practise explaining these concepts clearly, as you'll need to communicate effectively with stakeholders.
✨Showcase Your Collaboration Skills
This position requires working closely with various teams. Think of examples from your past where you've successfully collaborated with others to achieve a common goal. Highlighting your ability to build relationships will set you apart.
✨Be Ready to Challenge and Adapt
The interview may involve scenarios where you need to balance different stakeholder needs. Prepare to discuss how you've navigated similar situations before, demonstrating your capability to challenge project teams while maintaining a focus on safety and operability.
