Maintenance Manager

Operations and Maintenance Manager – Sainsbury’s Responsible for leading the on‑site service team and delivering the Sainsbury’s service contract to operational and commercial expectations. Acts as Vanderlande’s senior representative on site, accountable for system performance, customer satisfaction and continuous improvement in a fast‑paced retail environment. Responsibilities * Lead the execution of the Sainsbury’s O&M contract, ensuring high system availability and adherence to strict grocery distribution SLAs and KPIs. * Act as the primary senior interface with Sainsbury’s operational and engineering teams, building proactive relationships with a performance‑driven retail customer. * Manage and develop a site‑based engineering and support organisation, covering maintenance, control room and operational support, ensuring 24/7 resilience. * Own and report on key service metrics – throughput, availability, response times, order fulfilment accuracy – through structured dashboards. * Lead the response to critical system incidents, ensuring rapid recovery, effective communication and minimal disruption during peak and seasonal trading. * Drive improvements in maintenance strategies (preventative, predictive) to enhance system reliability and operational efficiency. * Identify and support opportunities for contract growth, system enhancements or lifecycle upgrades within the Sainsbury’s operation. * Lead, coach and develop the site team, fostering a high‑performance culture. * Ensure full compliance with UK HSE legislation and both Vanderlande and Sainsbury’s safety standards, promoting a zero‑harm culture. * Maintain regular communication with Vanderlande UK leadership, the Netherlands head office and global O&M network, sharing best practices and insights. * Contribute to Vanderlande’s global service strategy while tailoring delivery to the specific demands of the Sainsbury’s supply chain. Qualifications and Skills * Proven experience in service and maintenance of highly automated distribution or logistics systems, ideally within grocery, FMCG or retail supply chains. * Strong leadership capability with experience managing large, multi‑disciplinary teams in a 24/7 operational environment. * Demonstrable success in managing high‑profile customer relationships, particularly within retail or logistics sectors. * Strong analytical and problem‑solving skills with the ability to lead complex system issue resolution under pressure. * Sound understanding of Health & Safety legislation and best practice in operational environments. * Excellent communication skills, with the ability to influence stakeholders at all levels. * Advanced MS Office skills, particularly Excel, for reporting and performance analysis. * Flexibility to support wider UK or European operations if required. * A proactive, resilient and customer‑focused leadership style suited to a fast‑paced retail environment. What We Offer * 28 days annual leave (excluding public holidays) * Aviva medical cover & pension scheme * YuLife wellbeing membership (including GP access, mental health support and rewards) * Achievers – internal recognition scheme * Career development opportunities within a global organisation * Cycle to Work scheme * Diversity & Inclusion: equal‑opportunity employer; welcome applications from all backgrounds Vanderlande is an equal‑opportunity employer. We welcome applications from all backgrounds and are committed to creating an inclusive environment. If you require any adjustments to support your application, we are happy to discuss these. #J-18808-Ljbffr