At a Glance
- Tasks: Lead and manage baggage systems at Heathrow, ensuring smooth operations and safety.
- Company: Join Vanderlande, a leader in logistics automation with a strong partnership with Heathrow Airport.
- Benefits: Enjoy 28 days leave, medical cover, wellbeing membership, and career progression opportunities.
- Other info: Diverse and inclusive workplace with a focus on personal growth and achievement.
- Why this job: Make a real impact in a fast-paced environment while developing your skills and career.
- Qualifications: Strong communication skills and a passion for continuous improvement are essential.
The predicted salary is between 55000 - 65000 € per year.
Reports to: Senior Service Manager
Location: London – Heathrow
Contract Type: Permanent
Introduction to role
Vanderlande is the market leader in efficient logistics process automation within the airports and parcel sector. In addition, we are a leading supplier of process automation solutions for warehouses. Vanderlande has a strong strategic partnership with Heathrow Airport. Heathrow, with more than 80 million passengers a year, is the most active airport in Europe as it has the most connections to other airports. All these passengers expect their luggage to reach the same destination. That’s where Vanderlande comes in as a strategic partner having full responsibility of the performance and maintenance of Heathrow’s baggage handling systems.
Role Responsibilities
Working for the business based at Heathrow, the BCCR Project and Operational Interface Manager is a tactical leader responsible for governing the end-to-end assurance of baggage systems, operational processes and contingency processes, user training, information frameworks across Heathrow and partner organizations. (BCCR Baggage Combined Control Room)
- Lead and Represent BOA and Operational Resilience at strategic operational forums, ensuring that assurance, safety, and capability development are embedded in organizational decision-making.
- Reporting to the BCCR Senior Service Manager and collaborate closely to ensure alignment and understanding of projects with, BCCR Customer Liaison Manager and BCCR Process Managers.
- Collaborate closely to ensure alignment and understanding of Operations with the leaders of Design, Build, Operational, Maintenance and IT teams to provide best service throughout each project lifecycle.
- Brings a layer of connection and consistency to HAL Senior Baggage Operational Assurance Manager, HAL Baggage Transition Manager and HAL Baggage Resiliency team.
- Brings a layer of connection and consistency to the DBOMIT (Design Build Operate Maintain and IT) structure.
- Ensure clear, consistent, and timely communication between customers, operations, resilience, and project teams.
Role Qualification and Skills
As a BCCR Project and Operational Interface Manager, you would be willing to manage and learn from a multi-disciplined team in a fast-moving environment. We expect the following of you:
- Excellent communication skills including face-to-face, telephone and written.
- Ability to act as an SME in customer engagement, Operational matters, project forums and continuous improvement workstreams.
- Ability to deliver improvements and communicate these to Heathrow Airport Limited (HAL), Vanderlande and stakeholders.
- Utilise data and facts to make decisive and thoughtful decisions.
- Consistently strives for improvement and acts as a role model for others to do the same.
- Welcome change and challenges and will look for the value when carrying out their day-to-day duties to identify future initiatives.
What we offer
- 28 days annual leave (excluding public holidays).
- Bupa Medical Cover.
- YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers.
- A challenging work environment with lots of opportunities of career progression.
- Cycle to work scheme.
- Yellow Nest is a salary exchange scheme that reduces childcare costs for parents and employers.
- Pension with Aviva.
- Access to Achievers an award-winning recognition platform that inspires to recognise your coworkers Where points are awarded that can be exchanged for a range of goods and discounts.
Diversity & Inclusion
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.
Aspire. Grow. Achieve.
Together Are you looking to develop your career and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth and thrive on achievement environment. We are the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services.
If you aspire to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects.
You will grow, take ownership and make every day better as you continue on the road to success with your spirit of adventure – and fulfil your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that together we have the confidence and ability to exceed our customers’ expectations in over 100 countries.
To achieve our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins... So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.
BCCR Project and Operational Interface Manager in London employer: Vanderlande Industries B.V.
Vanderlande is an exceptional employer, offering a dynamic work environment at the heart of Heathrow Airport, where you can thrive in your career as a BCCR Project and Operational Interface Manager. With a strong focus on employee growth, we provide extensive opportunities for professional development, competitive benefits including medical cover and a unique wellbeing membership, and a culture that values diversity and inclusion. Join us to be part of a leading company in logistics automation, where your contributions will directly impact millions of passengers every year.
Contact Detail:
Vanderlande Industries B.V. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land BCCR Project and Operational Interface Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at Vanderlande. A friendly chat can open doors!
✨Tip Number 2
Prepare for interviews by researching Vanderlande’s projects and values. Show that you’re not just another candidate; demonstrate your passion for logistics and how you can contribute to their mission at Heathrow.
✨Tip Number 3
Practice your communication skills! As a BCCR Project and Operational Interface Manager, you’ll need to convey ideas clearly. Role-play common interview questions with a friend or use online resources to refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Vanderlande team. Let’s get you that dream job!
We think you need these skills to ace BCCR Project and Operational Interface Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the BCCR Project and Operational Interface Manager role. Highlight your relevant experience and skills that align with the job description, especially in communication and project management.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or led teams in previous roles. This will help us see the value you can bring to Vanderlande.
Be Clear and Concise:When writing your application, keep it clear and concise. Use straightforward language and avoid jargon unless it's relevant to the role. We want to understand your qualifications without wading through unnecessary fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you're serious about joining our team at Vanderlande!
How to prepare for a job interview at Vanderlande Industries B.V.
✨Know the Company Inside Out
Before your interview, make sure you research Vanderlande thoroughly. Understand their role in baggage handling at Heathrow and how they integrate logistics automation. This knowledge will help you demonstrate your genuine interest and align your answers with their values.
✨Showcase Your Communication Skills
As a BCCR Project and Operational Interface Manager, excellent communication is key. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. Be ready to discuss how you can ensure clear communication between various teams and stakeholders.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges or improved processes. Vanderlande values continuous improvement, so be prepared to share how you've used data to make informed decisions and drive operational excellence.
✨Embrace Change and Challenges
Vanderlande is looking for someone who welcomes change and seeks value in challenges. During the interview, express your adaptability and willingness to learn. Share experiences where you've successfully navigated change and how it led to positive outcomes.
