At a Glance
- Tasks: Manage changes in baggage handling systems at London Heathrow Airport.
- Company: Join Vanderlande, a global leader in logistics automation.
- Benefits: Enjoy 28 days leave, medical cover, and career progression opportunities.
- Other info: Diverse and inclusive workplace with a focus on personal growth.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Strong organisational skills and excellent communication abilities required.
The predicted salary is between 30000 - 40000 £ per year.
Reports to: Senior Manager
Location: London - Heathrow
Contract Type: Permanent
Introduction to role
Vanderlande is the global leader in baggage handling systems for airports as well as warehouse, parcel and post systems and is growing significantly. The successful candidate will have the responsibility of planning, vetting and communicating all changes taking place within the London Heathrow Airport, baggage handling systems.
Role Responsibilities
- To provide effective and efficient management of all requested changes for Baggage services at LHR for all stakeholders through the administration of the Look Ahead Schedule, both short term and long term.
- To process all Authorisation To Proceed submissions, checking they are completed accurately and are within agreed lead time, tracking the approval progress and responding to queries.
- Maintain and improve stakeholder communication regarding planned change activities and understanding the requirements and impact of future changes. Represent and communicate changes through the distribution of the Look Ahead Schedule, ATP Tracker and by chairing the weekly round table discussion.
- Providing a central consistent point of contact for all suppliers and stakeholders (internal and external) to engage with regarding changes scheduled or to be scheduled with the LHR BHS.
- Identify clashes where activities cannot co-exist due to system requirements/impact. Build a repository of information and work to develop systems and procedures to help improve the service delivered through the reduction in failed/rolled back activities.
- Capture, plan and deliver against customer requirements to make modifications to the BHS delivered by Vanderlande within LHR through the CCB forum.
- Identify and report on activities that may compromise a safe working environment within the LHR BHS.
Role Qualification and Skills
- The candidate must demonstrate good organisational and planning skills, demonstrate an ability to work to deadlines and prioritise effectively.
- The candidate must be customer focused & demonstrate initiative to determine the correct people to engage/communicate with.
- The candidate must have good data entry skills.
- The candidate must demonstrate exceptional communication skills both written and verbal.
- Confidence/experience of presenting/chairing meetings/conference calls.
- Ability to learn and adapt to new environments.
- Excellent attention to detail.
- Good understanding of Microsoft Office – Excel and Outlook specifically.
- Understanding/Experience of ITIL Change Management.
- Document management tooling/process.
- Be proactive with the ability to work well in a team.
What we offer
- 28 days annual leave (excluding public holidays).
- Bupa Medical Cover.
- YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers.
- A challenging work environment with lots of opportunities for career progression.
- Cycle to work scheme.
- Pension with Aviva.
- Access to Achievers, an award-winning recognition platform that inspires to recognise your coworkers where points are awarded that can be exchanged for a range of goods and discounts.
Diversity & Inclusion
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, colour, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore any reasonable adjustments that can be made to support your application.
About Us
Are you looking to develop your career and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth and thrive on achievement? At Vanderlande, we seek passionate and ambitious people capable of making a positive impact on our key customer projects while developing a successful and prosperous career in a challenging and rewarding international environment.
We are the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services.
If you aspire to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects.
You will grow, take ownership and make every day better as you continue on the road to success with your spirit of adventure – and fulfil your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that together we have the confidence and ability to exceed our customers’ expectations in over 100 countries.
To achieve our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins. So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.
Change Administrator employer: Vanderlande Industries B.V.
Vanderlande is an exceptional employer, offering a dynamic work environment at London Heathrow where you can thrive in your career as a Change Administrator. With a strong focus on employee growth, we provide extensive opportunities for professional development through our Academy, alongside competitive benefits such as Bupa Medical Cover, a cycle to work scheme, and a unique wellbeing membership. Join us to be part of a diverse team that values innovation and collaboration, ensuring you make a meaningful impact in the logistics automation industry.
Contact Details:
Vanderlande Industries B.V. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Change Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at Vanderlande on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Change Administrator role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding the company’s values and recent projects. Show that you’re not just interested in the job, but also in how you can contribute to Vanderlande's mission. Tailor your responses to reflect their focus on customer service and teamwork.
✨Tip Number 3
Practice your communication skills! Since the role requires exceptional verbal and written communication, consider doing mock interviews with friends or using online resources. Being articulate will help you stand out during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Vanderlande and ready to take the next step in your career.
We think you need these skills to ace Change Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Change Administrator role. Highlight your organisational skills and experience with change management, as these are key for us at Vanderlande.
Show Off Your Communication Skills:Since communication is crucial in this role, use clear and concise language in your application. Don’t forget to mention any experience you have in chairing meetings or presenting, as it’ll show us you’re a great fit!
Be Detail-Oriented:Pay attention to the details in your application. Double-check for typos and ensure all information is accurate. This reflects the attention to detail we value in managing changes effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Vanderlande Industries B.V.
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Change Administrator. Familiarise yourself with the specifics of managing changes in baggage handling systems and how they impact stakeholders. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Communication Skills
Since this role requires exceptional communication skills, prepare examples of how you've effectively communicated with stakeholders in the past. Think about times when you had to chair meetings or present information clearly. Practising these scenarios can help you articulate your experience during the interview.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and deadlines. Prepare to share specific examples of how you've prioritised work in previous roles, especially in high-pressure situations. This will show that you can handle the demands of the Change Administrator position.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the tools used for change management, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.