At a Glance
- Tasks: Provide technical support and maintenance for electro-mechanical systems in logistics automation.
- Company: Join Vanderlande, a leader in efficient logistics automation for airports and warehouses.
- Benefits: Enjoy 28 days holiday, medical cover, pension, and wellbeing membership.
- Other info: Embrace a safety-first culture and enjoy opportunities for continuous professional development.
- Why this job: Make a real impact by solving complex technical issues and enhancing customer relationships.
- Qualifications: City & Guilds/NVQ level 3 in mechanical/electrical discipline and strong technical knowledge required.
The predicted salary is between 37800 - 46200 £ per year.
Reports to
Senior Team Leader
Location
UK Remote
Contract Type
- Permanent
- Introduction to Role
Vanderlande is recognised as one of the market leaders in efficient logistics automation for airports, parcels, and warehouses.
Our solutions are designed to streamline operations and enhance efficiency across these crucial sectors.
As part of the Mobile Service Team with our Distribution domain, you will play a critical role in delivering technical expertise across electro-mechanical systems and system controls for various Material Handling Equipment (MHE).
This includes proactive maintenance and fault-finding activities to ensure optimal system performance and reliability for our customers.
You will act as a technical lead, providing tele-support and on-site resolution for complex issues, while fostering strong customer relationships and driving continuous improvement in service delivery for our customers across the UK.
- Role Responsibilities
- Provide leading technical response and tele-support for complex electro-mechanical and control system issues to support our customers.
- Coordinate operational fault correction activities on MHE in collaboration with operations managers.
- Review and monitor system performance daily, identify root causes of equipment and system failures, and analyse problems to prevent recurrence.
- Maintain accurate documentation and ensure compliance with site legislative Health & Safety regulations.
- Take full accountability for Planned Preventive Maintenance (PPM) activities.
- Participate in performance improvement programmes and technical training initiatives to enhance individual and team capability.
- Build and maintain effective customer relationships to exceed expectations and strengthen partnerships with primary contractors.
- Demonstrate commitment to timely and professional issue resolution, supporting both customers and internal teams.
- Foster collaborative relationships with subcontractors, internal business support functions, and wider stakeholders.
- Continuously improve technical and soft skills, adopting best practices to enhance service delivery and operational efficiency.
- Champion a safety-first culture, ensuring a safe working environment across all activities.
- Role Qualifications and Skills
- You are in the possession of a City & Guilds / NVQ level 3 or above in maintenance mechanical / electrical discipline.
- Strong technical knowledge of electro-mechanical systems and system controls, including fault-finding and maintenance.
- Proficiency in MS Office applications is essential.
- Experience with Maximo (CMMS system) is desirable.
- Familiarity with PLCs (Programmable Logic Controllers) and FSCs (Field Service Controllers) is highly advantageous.
- Ability to analyse complex technical problems and implement effective solutions.
- Excellent communication skills to build trust-based relationships with customers and stakeholders.
- Strong organisational skills with the ability to manage multiple priorities in a dynamic environment.
- Commitment to continuous improvement and professional development.
What We Offer
- 224 Hours holiday (28 days)
- Aviva Medical Cover & Pension
- Yu Life – Wellbeing membership with fast access to GP appointments, health and wellbeing support, and rewards.
- Cycle to work scheme
- Yellow Nest childcare salary sacrifice scheme
- Access to Achievers – an award-winning internal recognition platform
- Diversity & Inclusion
Vanderlande is an equal opportunity/affirmative action employer.
Qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore any reasonable adjustments to support your application.
Senior Field Service Engineer employer: Vanderlande Careers
Vanderlande is an exceptional employer, offering a dynamic work environment at London Heathrow where innovation meets career growth. With a strong focus on employee wellbeing, including comprehensive medical cover and a unique wellbeing membership, Vanderlande fosters a culture of collaboration and accountability, ensuring that every team member has the opportunity to thrive and contribute to meaningful projects in the baggage handling and sorting systems industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Field Service Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Senior Field Service Engineer role you’re after at Vanderlande Careers.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Vanderlande Careers a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Vanderlande Careers.
✨Apply Through Company Websites
When you spot a role like Senior Field Service Engineer at Vanderlande Careers, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Senior Field Service Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Senior Field Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Vanderlande Careers a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Vanderlande Careers specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Vanderlande Careers
✨Brush Up on Core Engineering Principles
Before heading into the interview with Vanderlande Careers, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Vanderlande Careers want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
