Senior UX designer in London

About Us

Seccl is the Octopus-owned embedded investment platform that is on a mission to help more people invest and invest well. We are B‐Corp certified with an amazing product‐market fit, impressive early traction and the potential to transform an outdated industry for the better. Growing fast, we will scale even faster over the next few years. We are also proud to be part of Octopus, the £multi billion group that is on a mission to breathe new life into broken industries through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments.

The Role

We are looking for a Senior UX designer to take Seccl to the next stage of our product growth journey. At an exciting inflection point as an API‐first company built on strong foundations, we empower customers to build solutions on top of our platform. Now we are ready to take the next step by transforming how we think, design and deliver experiences through adviser and investor‐facing UIs and portals.

As a Senior UX designer you will act as a visionary, leading the evolution of design best practice and ensuring creative excellence in every aspect of our work. You will work across a variety of teams and product initiatives, leading challenging and innovative projects to offer best‐in‐class digital experiences. This high‐impact, high‐ownership role is ideal for someone who combines sharp product thinking, strong UX skills and a passion for simplifying complexity.

Opportunities

• Shape the role of design within our product and engineering‐led culture, introducing customer‐centred thinking into a space that is ready to scale and innovate.
• Act as the trusted adviser to product leadership, shaping scalable, user‐first design whilst remaining hands on designing the product and a scalable design system.
• Create the UX strategy and roadmap for a fast‐growing fintech that wants to disrupt an outdated industry.
• Conduct market research, competitor analysis, and gather user feedback through various methods to understand customer needs and pain points.
• Lead the UX for product initiatives, representing the voice of the customer to directly improve the overall customer experience, ultimately reducing friction and increasing efficiencies.
• Contribute to multiple high‐performing, autonomous squads where your ideas will directly influence our success.

Typical Day

• Design and optimise end‐to‐end customer journeys across mobile and web platforms to address pain points, drive business outcomes, and deliver value for our customers.
• Collaborate with product managers, engineers, and stakeholders to co‐create solutions that are technically feasible and commercially impactful.
• Define UX approaches and research plans across initiatives and teams.
• Engage directly with customers to gather requirements, validate solutions, and ensure the product delivers real value.
• Use both quantitative and qualitative data to inform evidence‐based decisions.

Qualifications

• Experience in UX design within cross‐platform environments, including web and mobile features in a B2C or D2C setting.
• Comfort with data and insights to guide decisions, and experience in customer research methods.
• Keen eye for detail, strong visual design skills, and the ability to translate complex user journeys into simple, intuitive interfaces.
• Clear bias for action and proactivity; take initiative to spot opportunities, gather insights, and move things forward even when the path isn’t fully defined.
• Ability to bring clarity to ambiguity, structuring problems and shaping them into actionable work.
• Empathy for others through mentorship, sharing knowledge, and modelling high standards.

Not for You

• Reliance on top‐down direction; here you have the freedom and ownership to shape your own progression.
• Discomfort in a fast‐paced environment; you need to act quickly and think on your feet.
• Lacking follow‐through on ideas; you must do what you say you will do.
• Aversion to change; you should relish ambiguity of rapid growth and embrace uncertainty.

Benefits

• Salary between £65,000 and £80,000 depending on experience, reviewed annually.
• 27 days holiday + bank holidays (some flexible) + day off on your birthday + three days (full time) per year for dependant leave.
• Two volunteering days per year.
• Option to work abroad for up to six weeks a year.
• Secclbrate – a recognition programme offering extra pay, additional holiday and a learning budget.
• Length‐of‐service award: one month paid sabbatical at eight years.
• 6% employer pension contribution, life assurance.
• Private medical insurance with AXA Health.
• Enhanced parental leave.
• MacBook and up to £500 home‐office set‐up budget.
• £750 per person learning budget.
• Health and wellbeing initiatives including free therapy via Wellness Cloud and mental health support via Headspace.
• Strong financial wellbeing focus – access to Octopus Money, Octopus Share Incentive Plan and Octopus Legacy.
• Perkbox Flexi‐points: discounts and perks including free weekly coffee, gym and retail discounts.
• Access to Cycle to Work and Octopus Electric Vehicle Leasing.

Culture

We put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team.

Interview Process

Interviewing is a two‐way conversation. Our interviews are conversational, so come with questions and be curious. In general, you can expect the following:

• First stage – 45‐minute competencies‐based interview with the hiring manager and a team member.
• Second stage – one‐hour technical focused interview. We will share a case study task in advance for you to present back to us.
• Final stage – 45‐minute cross‐functional culture‐based interview.

We will close this role once we have enough applications for the next stage. Please submit your application soon to ensure you don’t miss out. Expect to hear back in one to two weeks of applying. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, nationality or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don’t tick every box.