At a Glance
- Tasks: Create amazing shopping experiences and support customers in a vibrant retail environment.
- Company: Join Bents, a family-run business known for quality and exceptional service since 1937.
- Benefits: Enjoy 28 days leave, discounts, training, and a supportive work culture.
- Other info: Flexible hours with great career development opportunities.
- Why this job: Be part of a friendly team and make a real impact on customer satisfaction.
- Qualifications: Customer-focused attitude and ability to thrive in a fast-paced setting.
The predicted salary is between 12 - 12 € per hour.
Join the Retail Team at Bents. Are you passionate about retail and delivering outstanding customer service? Do you enjoy working in a fast‑paced environment where no two days are the same? We’re looking for a friendly and enthusiastic Retail Assistant to join our busy Foodhall Retail Team at Bents.
About the Role
As a Retail Assistant, you’ll play an important part in creating an exceptional shopping experience for our customers. From helping customers find the perfect product to replenishing displays and supporting deliveries, you’ll be at the heart of a vibrant and hardworking retail team. This is a varied and hands‑on role where customer service, teamwork and attention to detail are key.
What You’ll Be Doing
- Greeting customers warmly and offering helpful assistance
- Providing excellent product knowledge across the department
- Supporting customers with purchases and maximising sales opportunities
- Operating tills and handling transactions accurately
- Replenishing stock and maintaining effective stock rotation
- Assisting with warehouse deliveries and stock movement
- Creating attractive and well‑merchandised displays
- Helping ensure high standards are maintained throughout the department
- Delivering a consistently positive customer experience
About You
We’re looking for someone who is approachable, proactive and enjoys working with people. You will ideally have:
- Previous experience in a retail or customer‑facing role
- A positive, friendly and customer‑focused attitude
- The ability to work efficiently in a fast‑paced environment
- Strong communication and teamwork skills
- A flexible and reliable approach to work
- Confidence working under pressure and using your initiative
Experience in a similar retail role would be advantageous, although full training will be provided.
Hours & Working Pattern
Permanent role 24 hours per week. Flexibility is required, including weekdays, evenings and weekends.
Rota
Week 1
- Tuesday: 10:30am – 6:30pm
- Wednesday: 10:30am – 6:30pm
- Friday: 12:00pm – 6:00pm
- Sunday: 11:00am – 4:00pm
Week 2
- Tuesday: 10:00am – 6:30pm
- Wednesday: 10:30am – 6:30pm
- Thursday: 10:00am – 3:00pm
- Saturday: 2:00pm – 7:00pm
Salary meets National Minimum/Living Wage requirements.
Why Join Bents?
Bents is a family‑run business with a long‑standing reputation for quality, innovation and exceptional customer experiences. Since 1937, we’ve continued to grow by following our passions and creating a destination where customers can shop, dine and enjoy inspiring experiences. From Garden & Home products to our large dining facilities, everything we do is centred around quality and care — and that includes how we support our colleagues. When you join Bents, you become part of the family.
Colleague Benefits Include
- 28 days annual leave (including bank holidays), increasing with service
- Birthday leave
- Free onsite parking
- Colleague discount from day one
- Family & Friends discount days
- Company pension scheme
- Long service awards
- Recognition schemes
- Free colleague and family events
- Cycle to work scheme
- Onsite colleague bistro and excellent facilities
- Discounted gym membership
- Training and development opportunities
- Plus much more.
Retail Assistant in Glazebury employer: Van Voorden Foundry
Bents is an exceptional employer that prioritises the well-being and development of its team members, offering a vibrant work culture where every day brings new challenges and opportunities. As a family-run business with a rich history, we provide comprehensive benefits including generous annual leave, training and development opportunities, and a supportive environment that fosters teamwork and customer service excellence. Join us in creating memorable shopping experiences while enjoying perks like colleague discounts, onsite facilities, and recognition for your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant in Glazebury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bents. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent Bents in a professional manner.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch and keeps you fresh in our minds as we make our decision. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Retail Assistant in Glazebury
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! Share any experiences that highlight your love for customer service and how you enjoy creating a positive shopping experience.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with what we’re looking for in a Retail Assistant at Bents.
Be Personable:We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to show your personality. Remember, we’re looking for someone approachable and enthusiastic!
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role!
How to prepare for a job interview at Van Voorden Foundry
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Retail Assistant at Bents entails. Familiarise yourself with the key responsibilities like customer service, stock management, and creating attractive displays. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering outstanding customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your friendly and proactive attitude.
✨Prepare for Teamwork Questions
Teamwork is crucial in a busy retail environment. Prepare to discuss how you've worked effectively in teams before. Think of specific situations where you collaborated with others to achieve a goal or solve a problem, as this will highlight your strong communication skills.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Since you'll be working in a retail environment, aim for a polished yet approachable look. This shows that you take the opportunity seriously and are ready to represent the Bents brand.
