Diagnostic Technician in Poole

We are looking for a talented Diagnostic Technician to join our Volkswagen Passenger Cars dealership in Poole. If precision and problem-solving excites you, then this is your chance to work with one of the world’s most iconic automotive brands. As a Diagnostic Technician, you’ll diagnose, maintain and repair Volkswagen vehicles to the highest standards, completing accurate job records and following brand warranty, health and safety guidelines to ensure every vehicle is returned to our customers safe and to Volkswagen quality standards.

Bring your passion for automotive excellence, and we’ll provide you with the training and development opportunities to drive your career forward. Your responsibilities will include:

• Perform vehicle maintenance and repairs to manufacturer standards, communicating issues back to the workshop controller and completing additional repair work as advised by managers or advisors.
• Diagnose faults using approved diagnostic equipment, following Brand guidelines.
• Complete documentation accurately and in line with brand guidelines.
• Ensure compliance with health and safety policies.
• Maintain warranty procedures and quality standards.
• Ensure vehicles comply with industry safety standards when returned to the customer and any faults reported and noted on the job cards.

What you will need:

• Proven experience as a Diagnostic Technician (VW Group experience would be an advantage).
• Strong mechanical knowledge and skilled within diagnostic, servicing and repair work.
• A positive and inclusive attitude, who thrives in a collaborative, team environment.
• Professional with a customer focused approach.
• You must be NVQ Level 3 qualified or equivalent.
• Full UK driving licence.

Hours of work will be: 42.5 hours a week, Monday to Friday: 8.00 am to 5.00 pm / NO WEEKENDS. A uniform will be provided.

What you will get in return:

• A competitive salary of £36,000 to £45,000 including OTE / depending on experience.
• Car Benefit Scheme - Lease a Car from as little as £209 per month.
• Vehicle Purchase Discount on various brands.
• Company Discounts on MOTs, servicing, parts and accessories for you and your family.
• Retail & Lifestyle Discounts - Access to 100+ rewards with Simply rewards, including gym memberships and local offers.
• 30 Days’ Holiday (including bank holidays).
• Career Development & Training - Industry-leading brand training and ongoing support through our in-house learning management system.
• Health Cash Plan - Includes mental health support, GP consultations, and cashback on dental, optical and prescription costs, plus access to private consultations.
• Pension - Contributory pension through Aviva.
• Life Assurance - Providing peace of mind for your loved ones.
• Cycle to Work Scheme - Save money while supporting a healthier commute.
• Refer a Friend Scheme - Earn up to £2,000 on introducing successful employees.
• Social Events - opportunity to get together with your colleagues, recent events have been go-karting, Charity quiz nights, Goodwood, Private cinema trips.

Please note: some benefits are subject to eligibility criteria and successful completion of your probation period.

Why Join Van Mossel? We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 78-year tenure in the automotive industry. Van Mossel now operates in over 7 countries and has been named as one of the leading automotive companies in Europe. At Van Mossel, we believe it’s our people who set us apart and drive our company forward as we continue to grow.

If this looks like the right role for you, we want to hear from you! We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive workplace where everyone is treated fairly and with respect.