Business Development Executive – Key Result Areas, Activities and KPIs
1. Customer and Business Growth Activities
Identify and pursue opportunities to grow business with new and existing accounts. Manage allocated list of customer and prospect accounts, including commercial pricing and management. Determine and execute proactive visit program. Maintain healthy pipeline of business opportunities. Produce plans that support business growth. Regular business reporting and presentations (internally). Results/KPI's Growth in sales revenue and profit margin. Increase in number of active customers. Achievement of visit and engagement targets.
2. Strategic Business Development Activities
Work closely with Manager - Business Development on top target customers. Contribute to action plans for customer growth and retention. Results/KPI's Achievement of agreed targets for key accounts. Implementation of strategic account plans.
3. Sales Planning and Forecasting Activities
Prepare commercial budgets and forecasts in collaboration with Manager - Business Development. Provide accurate and timely reports demonstrating performance against targets. Update of market trends. Results/KPI's Accuracy of forecasts. Timely submission of reports. Achievement of sales and profitability targets.
4. Internal Collaboration Activities
Work closely with internal partners to achieve revenue and profit targets. Ensure clear communication between departments. Results/KPI's Increased operational efficiency. Customer satisfaction and order fulfilment performance.
5. Customer Relationship Management Activities
Negotiate new and ongoing contracts with customers. Resolve customer issues efficiently and effectively. Maintain high levels of customer satisfaction. Results/KPI's Contract renewals and retention rate. Customer satisfaction scores. Reduction in complaint resolution time.
6. General Responsibilities Activities
Accept additional duties as required. Work efficiently and calmly under tight deadlines or stress. Results/KPI's Flexibility and responsiveness to business needs. Positive performance under pressure.
Experience
Ideally educated to degree level, in Sales, Business Administration or Economics; You have at least 5 years of experience in a commercial role, in selling technical packages of products and services, where you were in direct contact with different types of customers. Technical knowledge of carbon or stainless steel pipe, tube, bar and associated products used in the Industrial market sectors. Knowledge of MS Office (especially Excel) and CRM software is required. Proven experience in selling complex packages or projects, both products and services in an environment where making decisions is complex and the customer is not always the end user. Fluent in English - speech and writing. Driving licence (B).
De Van Leeuwen Buizen Groep is een internationaal opererende handelsonderneming en specialist in stalen buizen en buistoepassingen. Het bedrijf, met het hoofdkantoor in Zwijndrecht, is wereldwijd actief met 78 kantoren en voorraadlocaties in 33 landen. Het familiebedrijf is opgericht in 1924. Met een historie van bijna een eeuw als gespecialiseerde zakenpartner maakt Van Leeuwen haar belofte van "more than tubes" waar. De 2.400 medewerkers van Van Leeuwen hebben specialistische kennis van sourcing, bewerkingen, voorraadplanning, projectmanagement en logistiek en werken nauw samen met klanten in verschillende segmenten in de industrie- en energiemarkten.
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Business Development Executive - Energy in Brierley Hill employer: Van Leeuwen Limited
As a Warehouse Team Leader in Bolton, you will join a dynamic and supportive work environment that prioritises employee development and safety. Our company fosters a culture of continuous improvement, offering ample opportunities for professional growth through coaching and training initiatives. With a strong emphasis on teamwork and open communication, we ensure that every team member feels valued and empowered to contribute to our success.
