IT Support Engineer

IT Support Engineer

Tamworth Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide IT support and resolve technical issues in a dynamic environment.
  • Company: Join a thriving Microsoft Gold Partnered Managed Service Provider in Tamworth.
  • Benefits: Up to £30K salary, 2x overtime, and flexible working conditions.
  • Why this job: Be part of a growing team that values innovation and creativity.
  • Qualifications: Basic IT knowledge and a passion for learning are essential.
  • Other info: Great career progression opportunities in a relaxed yet professional setting.

The predicted salary is between 28800 - 42000 £ per year.

IT Support Engineer – up to 30K + 2x Overtime – Tamworth

An exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth.

We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.

They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.

IT Support Engineer Experience

  • Windows 7 and Windows 10 Operating Systems
  • Office 365 Email Solutions
  • Intune
  • Autopilot
  • Exchange 2007/2010/2013/2016 Mailbox Management
  • Active Directory Users/Computers Management
  • Basic Client-side Networking experience
  • Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
  • Microsoft Office Applications
  • Prior experience working within a Managed Service Desk provider (beneficial)
  • Proven experience resolving incidents quickly by using remote support tools
  • Exposure to HP and Dell hardware.

We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!

You will be self-motivated IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.

Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.

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IT Support Engineer employer: Van Ierland Assurantiën

Join a dynamic and innovative team as an IT Support Engineer at a Microsoft Gold Partnered Managed Service Provider in Tamworth, where your ideas are valued and creativity is encouraged. With a relaxed yet professional work culture, you will benefit from flexible working arrangements and ample opportunities for career progression in a rapidly expanding company. Experience a supportive environment that fosters personal growth and collaboration, making it an excellent place for passionate IT professionals to thrive.
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Contact Detail:

Van Ierland Assurantiën Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Engineer

Tip Number 1

Network like a pro! Attend local tech meetups or online webinars related to IT support. It's a great way to meet industry folks and get your name out there. Plus, you never know who might have a lead on that perfect job!

Tip Number 2

Show off your skills! Create a personal project or contribute to open-source software. This not only boosts your CV but also gives you real-world experience to discuss in interviews. We love seeing passion in action!

Tip Number 3

Prepare for the interview like it’s the Super Bowl! Research the company, understand their values, and be ready to discuss how your skills align with their needs. We want to see that you’re genuinely interested in being part of the team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for enthusiastic candidates who are ready to grow with us in the exciting world of IT support.

We think you need these skills to ace IT Support Engineer

Windows 7
Windows 10
Office 365
Exchange 2007/2010/2013/2016
Active Directory
Client-side Networking
Remote Support Tools
Microsoft Office Applications
Problem-Solving Skills
Organisational Skills
Teamwork
Communication Skills
Self-Motivation
Desire to Learn

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Engineer role. Highlight your knowledge of Windows operating systems, Office 365, and any relevant experience with Managed Service Providers.

Craft a Catchy Cover Letter: Your cover letter is your chance to show off your personality! Share your passion for IT support and how you can contribute to our relaxed yet professional environment. Don’t forget to mention your eagerness to learn and grow with us.

Showcase Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and resolve incidents quickly, so don’t hold back on sharing your success stories!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our thriving team in Tamworth!

How to prepare for a job interview at Van Ierland Assurantiën

Know Your Tech

Brush up on your knowledge of Windows 7 and 10, Office 365, and Active Directory. Be ready to discuss how you've used these technologies in past roles or projects. Showing that you have a solid understanding will impress the interviewers.

Show Your Problem-Solving Skills

Prepare examples of how you've resolved technical issues quickly in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think on your feet and tackle challenges head-on.

Communicate Clearly

As an IT Support Engineer, communication is key. Practice explaining technical concepts in simple terms. During the interview, make sure to listen carefully and ask clarifying questions if needed. This shows you're engaged and willing to collaborate.

Embrace the Company Culture

Research the company’s values and culture. Since they promote innovation and creativity, think of ways you can contribute to this environment. Share your ideas during the interview to show that you’re not just a fit for the role, but also for the team.

IT Support Engineer
Van Ierland Assurantiën
Location: Tamworth

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