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For Companies At a Glance
- Tasks: Maximise sales of unique jewellery pieces and provide exceptional client experiences.
- Company: Join the prestigious Van Cleef & Arpels, a leader in luxury jewellery.
- Benefits: Career development opportunities, immersive training, and a vibrant work environment.
- Why this job: Be part of a luxury brand and connect with clients in an enchanting setting.
- Qualifications: Experience in fine jewellery sales and strong client relationship skills.
- Other info: Dynamic role with opportunities for growth in the luxury retail sector.
The predicted salary is between 28800 - 48000 £ per year.
We’re looking for a front line representative for our high jewellery maison to maximize the sales of our unique pieces and provide an exceptional client experience.
Responsibilities
- Achieve present sales objectives and targets.
- Develop network and clientele.
- Attend social functions within the community to generate new clientele; invite current and prospective clients to in‑store events.
- Set up window displays and in‑store displays each morning; assure displays are broken down each evening and products are stored safely nightly.
- Provide excellent customer service.
- Follow up on after‑sales service or repair process from start to finish.
- Implement policies and procedures established by the company, e.g., security policy, consignment, after‑sales service, valuation request, Human Resources policies, etc.
- Educate clients on Van Cleef & Arpels' quality standards and product line.
- Maintain the aesthetic quality of the store.
Qualifications
- Previous experience in selling fine jewellery or high‑end luxury product is preferred.
- Strong understanding of clienteling.
- Excellent computer skills.
- Strong attention to detail with the ability to handle multiple tasks simultaneously.
- Ability to establish and maintain effective relationships with customers and gain their trust and respect.
Career Development
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know‑how and our creations.
Recruitment Process
Send your application online. If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. You will meet the Retail Director and HR Business Partner. Otherwise, you will receive an email informing you that your application was not successful.
Position Details
- Seniority level: Associate
- Employment type: Full‑time
- Job function: Other
- Industry: Retail Luxury Goods and Jewelry
- Location: London, England, United Kingdom
Sales Associate - Selfridges employer: Van Cleef & Arpels
Contact Detail:
Van Cleef & Arpels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Selfridges
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Van Cleef & Arpels' history, products, and values. This will not only impress during interviews but also help you connect with clients on a deeper level.
✨Tip Number 2
Network like a pro! Attend local events and social functions to meet potential clients. Remember, building relationships is key in luxury sales, so don’t be shy about inviting people to in-store events.
✨Tip Number 3
Showcase your customer service skills! Practice how you would handle various client scenarios. Being able to demonstrate your ability to provide exceptional service can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Van Cleef & Arpels.
We think you need these skills to ace Sales Associate - Selfridges
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for high-end jewellery shine through! We want to see your enthusiasm for the products and how you can connect with our clients on a personal level.
Tailor Your Experience: Make sure to highlight any previous experience in selling fine jewellery or luxury products. We’re looking for specific examples that demonstrate your skills in clienteling and providing exceptional customer service.
Attention to Detail is Key: In your application, showcase your strong attention to detail. Whether it’s about maintaining store aesthetics or managing multiple tasks, we want to know how you ensure everything runs smoothly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the recruitment process. We can’t wait to hear from you!
How to prepare for a job interview at Van Cleef & Arpels
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in Van Cleef & Arpels' history, quality standards, and product line. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Clienteling Skills
Prepare examples of how you've successfully built relationships with clients in the past. Highlight your ability to understand their needs and provide exceptional service, as this is crucial for a Sales Associate role.
✨Dress to Impress
Given the luxury nature of the brand, your appearance matters. Dress smartly and professionally to reflect the aesthetic quality of the store. This shows that you understand the brand's values and are ready to represent them.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture, training opportunities, or how success is measured in the role. This demonstrates your enthusiasm and commitment to being part of the team.
