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For Companies At a Glance
- Tasks: Assist in luxury sales, process payments, and enhance the client experience.
- Company: Join the prestigious Van Cleef & Arpels at Harrods.
- Benefits: Career development, immersive training, and a dynamic work environment.
- Why this job: Be a brand ambassador and work with exquisite High Jewellery.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
- Other info: Flexible hours including weekends, perfect for students seeking a rewarding career.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities
- Assisting Sales Associates during the selling ceremony and presentation
- Processing the sale, including payment procedures and gift wrapping
- Supporting the sales team in their daily clientelling activities
- Acting as a true brand ambassador for the Maison and upholding the in-store client journey
- Ensuring development of knowledge and skills through self-training
- Reviewing and implementing efficiencies to back-office areas, whilst contributing to a variety of operational tasks and abiding by procedures
- Enhancing expertise of digital tools across sales, CRM, stock, omnichannel and back office
Qualifications / What we are looking for
- Previous experience in retail, particularly in the field of luxury or the service sector (hospitality, tourism)
- Ability to work in a fast-paced and dynamic retail environment
- Confident communicator with a passion for personalised customer service
- Strive for excellence and demonstrate a high attention to detail
- Good operational skills and a strong learning agility
- Proactive person with a collaborative team spirit
- Interest in High Jewellery
- Available to work department store retail hours, including weekends
More than a role… We recruit for a career
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.
The recruitment process
Send your application online. If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Boutique Director and HR Business Partner. Otherwise, you will receive an email to inform you that your application has not been successful.
Boutique Assistant - Harrods employer: Van Cleef & Arpels
Contact Detail:
Van Cleef & Arpels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Assistant - Harrods
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Van Cleef & Arpels' history and values. This will not only impress them but also help you connect with their mission as a true brand ambassador.
✨Tip Number 2
Practice your communication skills! Since personalised customer service is key, role-play with a friend or family member. This will help you articulate your passion for luxury retail and showcase your confidence during the interview.
✨Tip Number 3
Show off your operational skills! Be ready to discuss how you've improved processes in previous roles. Think of specific examples where you’ve made a difference, as this will highlight your proactive nature and attention to detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Harrods. Don’t forget to follow up if you haven’t heard back after a week or two!
We think you need these skills to ace Boutique Assistant - Harrods
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury and high jewellery shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being part of our Maison.
Highlight Relevant Experience: Make sure to mention any previous retail or service sector experience you have, especially in luxury settings. We’re keen on seeing how your background aligns with the role of a Boutique Assistant at Harrods.
Be Personable and Engaging: Your written application should reflect your communication skills. Use a friendly tone and be engaging, as we value personalised customer service and want to see that you can connect with clients even before the interview.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Van Cleef & Arpels
✨Know Your Brand Inside Out
Before your interview, dive deep into the history and values of Van Cleef & Arpels. Understand their unique selling points and what makes them stand out in the luxury market. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in being a brand ambassador.
✨Showcase Your Customer Service Skills
Prepare to share specific examples from your previous retail or hospitality experience where you provided exceptional customer service. Think about times when you went above and beyond for a client, as this aligns perfectly with the personalised service they expect at Harrods.
✨Demonstrate Your Team Spirit
Since collaboration is key in a fast-paced retail environment, be ready to discuss how you’ve worked effectively within a team. Highlight any experiences where you supported colleagues or contributed to team goals, showcasing your proactive attitude and collaborative spirit.
✨Be Ready for Operational Questions
Brush up on your operational skills and be prepared to discuss how you would handle various back-office tasks. Familiarise yourself with common retail processes, including payment procedures and stock management, as these are crucial for the role of a Boutique Assistant.
