At a Glance
- Tasks: Welcome customers, keep them updated on repairs, and promote additional services.
- Company: Join Group 1 Automotive, a leader in customer care and service excellence.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth within our UK network.
- Why this job: Be the friendly face of automotive service and make a difference for customers.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Group 1 Automotive is looking for a customer-focused team member to warmly welcome customers and keep them informed about repair progress.
You will build product knowledge through training, promote additional services, and schedule workshop appointments to optimise service revenue.
You will also conduct pre-appointment calls, maintain accurate customer records, and contribute to a high standards of customer care across our UK network.
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Automotive Service Concierge — Customer Care & Upsell employer: Valuesat Group 1 Automotive
Group1 Automotive is an exceptional employer, offering a dynamic work environment in Lincoln where employees can thrive in their careers. With uncapped earnings potential, generous leave, and comprehensive benefits including pension and healthcare, the company prioritises employee well-being and growth. Join a global automotive group that values outstanding customer experiences and fosters a family-friendly culture, providing ample opportunities for professional advancement.
Contact Details:
Valuesat Group 1 Automotive Recruitment Team
