At a Glance
- Tasks: Support the Quality Improvement Team in delivering training and consultancy for disabled individuals.
- Company: Values in Action Scotland, dedicated to empowering people with learning disabilities and autism.
- Benefits: Competitive salary, excellent training, pension scheme, and 32 days holiday.
- Other info: Flexible part-time role with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of disabled individuals while developing your skills.
- Qualifications: Experience in training delivery and strong interpersonal skills are essential.
Job Description
Part-Time 21 hrs
The Role
Values in Action Scotland (VIAS) is recruiting for the post of Facilitator (Quality Improvement Team), based in Hillington. Reporting to the Development Lead, this exciting opportunity will give the role holder scope to help VIAS to expand delivery of our Quality Improvement Service. This will grow and develop the organisation’s commitment to disabled people, in particular, people with learning disabilities and/ or autism gaining and sustaining paid employment.
Background
Values in Action Scotland is a Quality Improvement Service. Our vision is for a Scotland where people with learning disabilities and/or autism have the same opportunities as everyone else and are supported to achieve their goals including great support to achieve meaningful paid employment and equal access to goods and services provided by the public and private sectors. Our Quality Improvement Team build business capacity to be great employers and service providers.
The Candidate
The successful candidate will support the Lead Consultant (Quality Improvement Team) to coordinate, administer and deliver training, evaluation and consultancy in line with VIAS strategy. They will support them to manage relationships with customers and consultants and explore new business opportunities. The successful candidate will be confident in their ability to deliver successful outcomes to improve the lives of people with learning disabilities and/ or autism and to improve the quality of services. Previous experience delivering training and facilitating groups is also an essential feature of this work. The successful candidate will have the ability to work with a range of stakeholders, demonstrating excellent interpersonal skills and an aptitude for building and nurturing successful partnerships. Ideally with experience of working to specified targets and income generation, candidates may also benefit from previous knowledge and understanding of issues and activities that relate to people with learning disabilities and/or autism.
Main Purpose of Job
- Support the Lead Consultant (quality) to coordinate, administer and deliver training, evaluation and consultancy in line with VIAS strategy
- Support the Lead Consultant (quality) manage relationships with customers and consultants
- Support the Lead Consultant (quality) explore new business opportunities
Duties and Responsibilities
Strategic
- Support the Lead Consultant (quality) to develop, implement and review the quality business plan in line with VIAS’s strategy and to meet the changing needs of the sector
- Support the Lead Consultant (quality) to establish and maintain good relationships with a range of relevant stakeholders, and represent VIAS in external meetings
- Support the Lead Consultant (quality) to monitor and evaluate developing trends in the business sector that will need to be supported by developing knowledge and skills within the workforce
- Support the Lead Consultant (quality) to develop appropriate networking relationships that will enhance the job role and the business opportunities available for VIAS
Operational
- Support the Lead Consultant (quality) to develop and deliver high quality products to ensure that people with learning disabilities and/ or autism are meaningfully included in society
- Support the Lead Consultant (quality) to manage the co-production function, including maintaining positive relationships with existing Consultants and securing new Consultants to broaden expertise and services offered
- Support the Lead Consultant (quality) to develop and maintain strong customer relationships with businesses
- Support the Lead Consultant (quality) to ensure any risks are identified, responded to promptly and escalated to the CEO
- Support the Lead Consultant (quality) to ensure compliance with awarding and accrediting body requirements, ensuring all necessary evidence of quality processes and systems are in place
Administrative
- Support the Lead Consultant (quality) to undertake an annual Training Needs Analysis and follow up training impact assessment with customers
- Support the Lead Consultant (quality) to develop an annual training calendar offering a diverse range of courses
- Support the Lead Consultant (quality) to promote quality products and services through various means, including networking and digital media e.g. website; twitter etc.
- Support the Lead Consultant (quality) to manage training bookings, monitoring customer uptake and all logistical requirements of training events e.g. catering/venues etc.
- Support the Lead Consultant (quality) to complete ongoing evaluation of events and interventions and contribute to an annual impact report
- To support the day to day functioning of the VIAS office, including the answering of phones
Other requirements
- To commit to uphold VIAS’s values, demonstrating them in day to day duties
- To comply with VIAS’s policy and practice requirements as outlined in the Staff Handbook including Health & Safety, Adult Safeguarding, Equal Opportunities and other relevant policies and procedures
- To be accountable to the Development Lead (West of Scotland), positively engaging in supervision and support processes and liaise with other staff as a positive member of the VIAS team, through team meetings and general day to day working
Person Specification
Qualifications
- None
Relevant Experience/Knowledge
- Understanding or experience of social and political issues affecting people with learning disabilities and/or autism (Essential)
- A dedicated, creative, and adaptable person who wants everyone to have the same chances (Essential)
- Working to and achieving targets including income generation (Essential)
- Working one to one in a coaching capacity (Essential)
- Delivery of training and/ or evaluation services (Essential)
Skills and Abilities
- Leadership skills and the ability to work well with people from other groups (Essential)
- Teaching others about inclusion and equality (Desirable)
- Strong verbal and written contact and presentation skills (Essential)
- Able to do more than one thing at once and fix problems on your own (Essential)
- Strong IT skills, such as knowing how to use MS Office, email, and the internet (Essential)
- Able to prioritise, and carry out a varied job schedule (Essential)
- Able to focus on customer needs when understanding problems and coming up with answers (Desirable)
- Marketing and communication skills for business to business (Essential)
- Making easy read documents (Desirable)
- Ability to work as part of a team (Essential)
- Flexibility (Essential)
- Effective time management and working to deadlines (Essential)
Personal Attributes
- Results oriented team player with a ‘can-do’ attitude (Essential)
- Actively demonstrates the values held by VIAS and follow policy and procedures accordingly (Essential)
- Values, ethics and skills essential to inclusion and equality (Essential)
What We Offer
We offer excellent training and development opportunities, competitive salary, contributory pension scheme, access to confidential counselling and coaching services and pro-rata 32 days annual holiday (including bank holidays).
Further Details
VIAS will carry out a PVG check on the successful applicant.
To apply, please send your CV (paper or video) and covering letter by clicking on the s1jobs APPLY button now.
Applications are welcomed from disabled candidates. Please ensure that in your CV you have covered all the essential criteria as detailed in the person specification for this post. Closing date for applications is 7th November 2025. Interviews will take place on the week beginning 17th November 2025.
Facilitator (Quality Improvement Team) employer: Values Into Action Scotland
Values in Action Scotland (VIAS) is an exceptional employer dedicated to fostering an inclusive work environment where employees are empowered to make a meaningful impact on the lives of individuals with learning disabilities and autism. Located in Hillington, VIAS offers competitive salaries, generous annual leave, and comprehensive training and development opportunities, ensuring that staff can grow both personally and professionally while contributing to a vital cause. The supportive culture prioritises collaboration and innovation, making it an ideal place for those passionate about social change and quality improvement.
Contact Details:
Values Into Action Scotland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilitator (Quality Improvement Team)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission, especially around supporting people with learning disabilities and autism, so you can show how you align with their goals.
✨Tip Number 3
Practice your delivery! Whether it’s training or facilitating, being confident in your presentation skills is key. Consider doing mock sessions with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Facilitator (Quality Improvement Team)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience in delivering training and working with people with learning disabilities or autism, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting disabled people and how your background aligns with our mission at VIAS. Keep it engaging and personal!
Showcase Your Interpersonal Skills:Since building relationships is crucial for this role, make sure to mention any relevant experiences where you've successfully collaborated with stakeholders or facilitated groups. We love seeing those strong interpersonal skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter, and ensures you’re considered for this exciting opportunity with VIAS.
How to prepare for a job interview at Values Into Action Scotland
✨Know Your Stuff
Before the interview, make sure you understand VIAS's mission and values. Familiarise yourself with their Quality Improvement Service and how it impacts people with learning disabilities and/or autism. This will show your genuine interest in the role and help you connect your experience to their goals.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to deliver training and facilitate groups. Think about times when you've successfully managed relationships with stakeholders or achieved targets. Be ready to discuss these experiences in detail during the interview.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the role, the team, and VIAS's future plans. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.
✨Demonstrate Your Values
VIAS is all about inclusion and equality, so be sure to express your commitment to these values during the interview. Share your thoughts on how you can contribute to creating opportunities for people with learning disabilities and/or autism, and how you embody a 'can-do' attitude in your work.
