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- Tasks: Coordinate services and manage communication between clients and engineers.
- Company: Join a dynamic team in a fast-paced environment.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive work culture.
- Why this job: Be the key contact that keeps everything running smoothly and efficiently.
- Qualifications: Experience in coordination and strong organisational skills are a plus.
- Other info: Great opportunity for career growth in a busy office setting.
The predicted salary is between 30000 - 30000 £ per year.
Location: Caerphilly
Salary: £30000
Hours: Monday to Friday | Office-Based | 08:30–17:00
We are currently looking for a proactive and well-organised Service Coordinator to join a busy and fast-paced team. This role would suit someone who enjoys coordinating people, processes, and communication while delivering a high level of service.
Key Responsibilities:
- Act as a key point of contact for clients, engineers, suppliers, and subcontractors
- Manage inbound calls and emails in a professional and efficient manner
- Provide regular job updates and progress reports to customers
- Maintain accurate and up-to-date system records
- Plan, schedule, and monitor daily workloads for engineers
- Book appointments for smaller contracts and ad-hoc works
- Complete helpdesk administrative tasks, including processing orders and spare parts
- Raise purchase orders for suppliers and subcontractors
- Produce accurate invoices for completed works
- Monitor KPIs and support SLA performance
What We’re Looking For:
- Previous experience in a similar coordination or FM environment is desirable
- Good understanding of scheduling, workflows, and service delivery
- Strong organisational and communication skills
- Confident using office systems and scheduling software
- Ability to prioritise workload and work well under pressure
Please get in touch or send your CV for more information.
Service Coordinator in Caerphilly employer: Valued Hire Group
Contact Detail:
Valued Hire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Caerphilly
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to service coordination. Think about how you’d handle scheduling conflicts or client communications, and be ready to share your experiences.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed workloads or improved processes in previous roles. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Service Coordinator in Caerphilly
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in coordination and service delivery. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy team. Share specific examples of how you've managed workflows or improved service delivery in the past.
Be Professional Yet Personable: When writing your application, keep it professional but let your personality shine through. We love a bit of character, so don’t hesitate to show us who you are while keeping it relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Valued Hire Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities listed in the job description, such as managing inbound calls and scheduling workloads. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As a Service Coordinator, strong organisational skills are crucial. Prepare examples from your past experiences where you've successfully managed multiple tasks or coordinated projects. Be ready to discuss how you prioritise your workload and handle pressure, as this will resonate well with the interviewers.
✨Practice Professional Communication
Since you'll be the key point of contact for clients and suppliers, it's essential to communicate effectively. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts and maintaining a professional tone.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the tools they use for scheduling, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.