Overview TALA has been on a rocket ship since its founding in 2019 by entrepreneur Grace Beverley. Built on largely organic social, today we are a digital-first, multichannel women’s activewear brand with a multifaceted growth and retention strategy. Following a £5m fundraise from world-class institutional investors and growing global media attention, TALA is entering an exciting new phase of growth, including the opening of two stores in London. Now, we’re taking TALA beyond London, and Bicester Village, you’re next. *This will be for a FTC from November 26 to January 27* Responsibilities Customer Service & Sales Bring the TALA brand, values and culture to life for customers and colleagues. Greet, assist and style customers for an engaging shopping experience. Handle inquiries, complaints and returns professionally. Process transactions via the store POS. Merchandising & Store Presentation Keep the store visually appealing and on-brand, following display and promotion guidelines. Support stock replenishment and organisation on shelves and racks. Keep fitting rooms clean and tidy. Stock Management & Operations Help receive, unpack and organise new inventory. Conduct stock checks and monitor levels. Report damaged or missing products. Follow loss prevention and security procedures. Housekeeping & Maintenance Keep the store clean, tidy and safe at all times. Team Collaboration & Training Work as part of a team to hit sales targets and store goals. Join meetings and training to stay current on brand trends and policy. Qualifications Retail experience (fashion, activewear or wellness preferred) and genuine passion for the space Exceptional communicator who connects with customers and inspires the team Proactive problem-solver, thrives solo or in a team Strong visual merchandising eye and attention to detail Great multitasker across service, sales and operations Passionate about building lasting customer relationships
Sales Associate employer: Value Retail PLC
The Swatch Group is an exceptional employer, offering a vibrant work culture that celebrates creativity and innovation in the heart of Bicester Village. Employees benefit from comprehensive training programmes, opportunities for personal growth, and the chance to be part of a globally recognised brand that values both emotional connection and high-quality craftsmanship. With a commitment to excellence and a supportive team environment, working at Swatch Group not only enhances your career but also allows you to engage with a diverse international clientele.
