Overview About TOTEME
TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style. With an appreciation for how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Archetype pieces are realized in authentic materials, rich textures and graphic silhouettes. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals and spaces. TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create women’s and men’s collections spanning ready-to-wear, shoes, bags, accessories and jewelry. The Role
TOTEME is looking for full-time Sales Advisors to join our store at Bicester Village. In this role, you will act as a brand ambassador, providing exceptional service and building lasting relationships with our clients. You will help drive the business in all areas, from client engagement and styling to operational excellence and brand building. You will report to the Store Manager.
This is a full-time position based at TOTEME’s store at Bicester Village, Oxfordshire. The salary for this role ranges between £28,000–£30,000 gross per year and will be set according to the applicant’s profile, skills and previous experience.
Responsibilities Responsibilities
Deliver an elevated and personalized customer experience aligned with TOTEME’s values. Build and nurture long-term relationships with clients. Work both independently and collaboratively to execute efficient workflows and achieve sales targets. Provide styling advice and ensure impeccable visual merchandising and store presentation. Actively contribute to daily store operations. Share insights and feedback with the team and management regarding client needs, product requests and trends. Analyze and work towards Key Performance Indicators (KPIs) and business goals. Participate in and contribute to TOTEME’s social and environmental sustainability strategy.´
Qualifications Your Profile
Previous experience in a similar role within high-end retail or with a strong lifestyle brand. Confident in delivering outstanding customer service and building strong client relationships. Interest in fashion, styling and storytelling with an understanding of luxury service. Fluent in English, both written and spoken. About You
A dedicated TOTEME ambassador who embodies our culture and values. Genuinely curious about people and motivated to understand our client base. Passionate about delivering a luxury experience and exceeding client expectations. Driven and results-oriented with a proactive and positive mindset. Highly organized and structured with an eye for detail. Available to work a flexible schedule, including evenings and weekends.
TOTEME Sales Advisor in Banbury employer: Value Retail PLC
The Swatch Group is an exceptional employer, offering a vibrant work culture that celebrates creativity and innovation in the heart of Bicester Village. Employees benefit from comprehensive training programmes, opportunities for personal growth, and the chance to be part of a globally recognised brand that values both emotional connection and high-quality craftsmanship. With a commitment to excellence and a supportive team environment, working at Swatch Group not only enhances your career but also allows you to engage with a diverse international clientele.
