At a Glance
- Tasks: Lead the stockroom team and manage stock from delivery to shop floor.
- Company: Join Holland Cooper, a premium fashion brand at Bicester Village.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Flexible hours with a focus on teamwork and efficiency.
- Why this job: Be part of a stylish team and ensure customers find their favourite products.
- Qualifications: Experience in retail stock management and strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for a dedicated and organised Stockroom Manager to join Holland Cooper at Bicester Village. This hands-on role takes responsibility for the movement of stock from delivery through to the shop floor. You will lead the stockroom team, maintain accurate stock records and ensure products are processed efficiently, stored logically and replenished throughout the day. Combining excellent attention to detail with commercial awareness, you will review store and company sales data to identify bestsellers, anticipate stock requirements and maximise product availability. Working closely with store management and the warehouse, you will help ensure the right products and sizes are available to meet customer demand.
Responsibilities
- Deliveries and Stock Processing
- Manage the delivery process, planning workloads and preparing stockroom space ahead of incoming deliveries.
- Receive, check and accurately book in deliveries, investigating discrepancies and following up with the warehouse.
- Work alongside the Stockroom Assistants to unpack, process and prepare stock promptly.
- Ensure products are correctly priced, tagged, sized, hung and steamed where required, ready for the shop floor.
- Establish clear processing routines and turnaround expectations, maintaining accuracy during high-volume deliveries.
- Complete price changes and markdowns accurately within agreed deadlines.
- Sales Analysis and Replenishment
- Review store and company sales reports to identify bestsellers, strong-performing sizes and gaps in the store’s stock offering.
- Recommend and request stock in agreement with the management team, using sales performance and customer demand to inform priorities.
- Keep the shop floor replenished from opening through to closing, prioritising bestsellers and key sizes.
- Monitor stock levels ahead of weekends, events and peak trading periods, raising requirements early.
- Share feedback on product performance, stock shortages and replenishment needs with management.
- Support product launches and floor moves by ensuring the required stock is prepared and available.
- Stock Accuracy and Control
- Maintain accurate stock records across deliveries, transfers, returns to warehouse and other stock movements.
- Carry out regular stock counts, prioritising high-value products, bestsellers and lines with discrepancies.
- Investigate stock differences, negative stock, barcode errors and processing issues, escalating where necessary.
- Lead stocktake preparation and support accurate counting and discrepancy resolution.
- Follow loss prevention procedures and work with the management team to identify and reduce stock loss.
- Stockroom Organisation and Safety
- Maintain a clearly labelled, logical stockroom layout so products can be located quickly and safely.
- Keep stock areas tidy and accessible, with walkways, fire exits and working areas clear.
- Plan stockroom capacity and flag space concerns before they affect deliveries or daily operations.
- Oversee packaging, waste removal and the availability of stockroom equipment and supplies.
- Ensure safe handling, lifting and storage practices are followed in line with company procedures.
- Team Leadership and Communication
- Lead, coach and develop the stockroom team, setting clear daily priorities and checking work is completed accurately and on time.
- Remain actively involved in deliveries, replenishment and stockroom organisation.
- Support the induction and training of new starters on stock systems, processing routines and safety procedures.
- Coordinate stockroom coverage and delivery workloads with the management team.
- Communicate regularly with the warehouse to follow up on stock requests, delivery schedules and outstanding issues.
- Work closely with the sales team to source products and fulfil customer stock requests, providing timely updates.
- Provide clear handovers on deliveries, stock availability and outstanding actions.
Qualifications
- The ideal candidate will be proactive, practical and highly organised, with excellent attention to detail and a strong sense of ownership.
- You will be confident leading a team while remaining hands-on, and comfortable using sales data to make informed stock recommendations.
- Previous experience managing a retail stockroom, either as an experienced Stockroom Supervisor or Stockroom Manager.
- Experience in a busy fashion retail environment; premium, luxury or Bicester Village experience is desirable.
- A strong understanding of delivery processing, replenishment, stock control and stocktake procedures.
- The ability to interpret sales and stock reports to identify opportunities and prioritise stock requirements.
- Confident use of stock management systems and Excel or similar reporting tools.
- Strong leadership and communication skills, with the ability to delegate, train and support colleagues.
- Excellent organisational skills and the ability to manage competing priorities while maintaining accuracy.
- A proactive approach to resolving discrepancies and improving working routines.
- A commitment to maintaining a safe, tidy and efficient stockroom.
- Flexibility to work delivery schedules, weekends, evenings and peak trading periods.
Stockroom Manager in Banbury employer: Value Retail PLC
The Swatch Group is an exceptional employer, offering a vibrant work culture that celebrates creativity and innovation in the heart of Bicester Village. Employees benefit from comprehensive training programmes, opportunities for personal growth, and the chance to be part of a globally recognised brand that values both emotional connection and high-quality craftsmanship. With a commitment to excellence and a supportive team environment, working at Swatch Group not only enhances your career but also allows you to engage with a diverse international clientele.
StudySmarter Expert Advice🤫
We think this is how you could land Stockroom Manager in Banbury
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Value Retail PLC, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Value Retail PLC!
We think you need these skills to ace Stockroom Manager in Banbury
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Value Retail PLC, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Value Retail PLC and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Value Retail PLC that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Value Retail PLC
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
