Client Partner - FS&I in Manchester

Client Partner - FS&I in Manchester

Manchester Full-Time No working from home possible
Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values‑driven culture, international careers and the chance to shape the future of experience.

We are recruiting for an experienced Client Partner with deep financial services expertise within the digital transformation sector - owning and growing a portfolio of banking, insurance, payments or wealth management clients.

You will serve as a strategic advisor to senior financial services leaders. With a strong background in client account management, you will be adept at building trusted relationships, driving account growth and leading complex transformation engagements across experience, data, AI and enterprise technology. This role is key to expanding Valtech’s footprint within financial services, banking and insurance, creating long‑term partnerships and shaping large‑scale, multi‑year transformation programmes.

What You’ll Do

Strategic Client Leadership

  • Build and grow relationships with senior financial services stakeholders, including C‑suite executives, CIOs, CDOs and heads of digital, transformation and customer experience.
  • Act as a trusted advisor—helping clients balance innovation, regulatory requirements and operational resilience.
  • Shape strategic roadmaps aligned to Valtech’s capabilities across digital experience, data & AI, commerce and enterprise transformation.

Growth & Revenue Ownership

  • Own commercial performance across your client portfolio, including revenue, margin, forecasting and long‑term growth planning.
  • Drive account expansion through cross‑selling and upselling Valtech’s end‑to‑end services.
  • Lead new business pursuits, developing winning strategies, proposals and executive‑level presentations.
  • Partner with Marketing, Business Development and Financial Services leadership to strengthen market presence.

Strategic Planning & Execution

  • Lead account planning and strategic prioritisation, aligning internal teams around shared objectives.
  • Collaborate with multidisciplinary teams to design and deliver high‑impact, compliant and scalable solutions.
  • Leverage Valtech’s global delivery model to bring the right expertise to each client challenge.

Delivery Partnership & Quality

  • Partner closely with delivery leaders to ensure high‑quality execution and client satisfaction.
  • Provide strategic oversight and escalation support for complex programmes.
  • Champion excellence, accountability and continuous improvement.

About You

  • Strong experience working with financial services clients, such as banks, insurance, fintech or asset/wealth managers.
  • Solid understanding of regulatory environments, digital platforms, data governance and security considerations.

Strategic Relationship Builder

  • Proven ability to build trusted relationships with senior stakeholders, up to and including C‑suite, in complex, regulated environments.
  • Skilled at navigating large organisations and influencing decision‑makers.
  • Demonstrated success owning and growing multi‑million portfolios.
  • A strong, clear background in client account management.
  • Strong commercial mindset, with experience shaping strategic, value‑led engagements.
  • Comfortable working across a global matrix organisation.
  • Inclusive, collaborative and able to lead through influence.

Thought Leadership & Innovation Mindset

  • Understanding of trends such as open banking, embedded finance, AI, personalisation and platform modernisation.

Communication & Executive Presence

  • Excellent communication and storytelling skills.
  • Confident in executive‑level discussions and complex stakeholder environments.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people – and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.

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Valtech

Contact Details:

Valtech Recruitment Team