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For Companies At a Glance
- Tasks: Build strong relationships with key clients and drive revenue growth through exceptional service.
- Company: Join Cybertill, a leader in innovative cloud-based retail software and payment technology.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and client success.
- Why this job: Make a real impact by helping clients enhance their customer experience and achieve their goals.
- Qualifications: Strong communication skills and a knack for building relationships; sales experience is a plus.
The predicted salary is between 40000 - 50000 £ per year.
We are passionate about delivering innovative cloud-based retail software and payment technology to charities, retailers and visitor attractions across the UK, US and Australia. Our Insight Driven platform provides real-time processing and complete end-to-end retail and payment management, helping organisations operate smoothly, enhance customer experience and grow with confidence. With over £1 billion in sales processed through our systems in the last year, customers trust Cybertill for reliability, security and exceptional support. With nearly 25 years’ experience and more than 7,000 retail locations using our software, hardware, payments, services and telecoms, we know what it takes to make a difference. We live our values every day, staying passionate, agile, supportive and professional in everything we do. Work somewhere where your passion and ideas come to life and, more importantly, get you noticed. Get ahead and join a team that supports you and drives you forward every day.
The Role
Our customers and their consumers deserve the best experience. Cybertill operates a customer centric product and services model which needs people to go above and beyond when sharing our product with the world. We are looking for an inspiring Key Account Manager to join our team in Liverpool. As a Key Account Manager, you will play a critical role in nurturing and growing our key client relationships. You will work closely with our clients to understand their business needs, provide exceptional customer service, and drive revenue growth.
What you will do:
- Develop and maintain strong relationships with key clients, acting as their primary point of contact within Cybertill.
- Understand clients’ business objectives and develop strategies to align our products and services with their goals.
- Conduct regular meetings and check-ins with clients to assess satisfaction levels, identify opportunities, and address any concerns or issues.
- Collaborate with internal teams, including sales, marketing, and product development, to ensure client needs are met and exceeded.
- Upsell and cross-sell Cybertill’s products and services to existing clients, aiming to maximize revenue and account growth.
- Stay up to date with industry trends and market developments, ensuring that clients receive the most relevant and valuable insights and recommendations.
- Act as a trusted advisor to clients, providing guidance on how to leverage Cybertill’s solutions to drive operational efficiency, customer engagement, and profitability.
- Monitor and analyse key metrics and performance indicators for assigned accounts, providing regular reports and updates to clients and internal stakeholders.
- Identify and pursue new business opportunities within existing client accounts, fostering organic growth.
- Collaborate with the implementation team to ensure smooth onboarding and successful adoption of Cybertill’s solutions.
Who we are looking for:
- Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively navigate client organizations.
- Strong negotiation and persuasion skills, with a track record of successfully upselling and cross-selling products or services.
- Strategic thinking and problem-solving abilities, with a focus on delivering innovative solutions to clients.
- Results-driven mindset, with a demonstrated ability to meet and exceed sales targets and revenue goals.
- Familiarity with retail industry trends and challenges is highly desirable.
- Proficiency in CRM software and Microsoft Office Suite.
- Willingness to travel to client locations as required.
Key Account Manager employer: Valsoft Corporation
Contact Detail:
Valsoft Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in building client relationships and driving revenue growth. Use specific examples to demonstrate how you've gone above and beyond for clients in the past.
✨Tip Number 3
Research is key! Before any interview, dive deep into the company’s products and services. Understand their market position and think about how you can contribute to their goals. This will show them you’re genuinely interested and ready to hit the ground running.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Don’t miss out on the opportunity to stand out!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in building client relationships and any relevant achievements that showcase your ability to drive revenue growth.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the retail industry and how your skills align with our mission at Cybertill. Be genuine and let your personality come through.
Showcase Your Communication Skills: As a Key Account Manager, communication is key! In your application, demonstrate your ability to convey complex ideas simply and effectively. This could be through examples of past experiences or specific projects you've worked on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Valsoft Corporation
✨Know Your Clients
Before the interview, research Cybertill's key clients and their industries. Understanding their business objectives will help you demonstrate how your skills can align with their needs. Be ready to discuss how you can enhance client relationships and drive revenue growth.
✨Showcase Your Communication Skills
As a Key Account Manager, excellent communication is crucial. Prepare examples of how you've successfully built relationships and navigated client organisations in the past. Practise articulating your thoughts clearly and confidently, as this will reflect your ability to connect with clients.
✨Demonstrate Strategic Thinking
Think about how you can provide innovative solutions to clients. During the interview, share specific instances where you've identified opportunities for upselling or cross-selling. Highlight your problem-solving abilities and how they led to successful outcomes for previous clients.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest trends in the retail industry and how they impact client needs. Be prepared to discuss these insights during your interview, showcasing your knowledge and positioning yourself as a trusted advisor who can provide valuable recommendations.