Head of IT & Infrastructure (Hiring Immediately)

We are looking for an experienced Head of IT & Infrastructure to join our Aviation Group in the EMEA region.

ABOUT THE AVIATION GROUP:

Our Aviation group delivers mission-critical software solutions that empower airlines, airports, and aviation service providers to operate efficiently and safely. From maintenance planning and flight operations to compliance and resource management, our products enable customers to optimize performance, reduce costs, and ensure regulatory compliance. As part of a global network of specialized software companies, our aviation teams operate with entrepreneurial agility while benefiting from shared expertise, innovation, and best practices across the wider Valsoft group.

ABOUT VALSOFT CORP:

Established in Canada in 2015, Valsoft has grown to a global portfolio of 118+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission-critical solutions for customers in their respective industries. A key tenet of Valsoft’s philosophy is to invest in well-established businesses and foster an entrepreneurial environment that molds companies into leaders in their respective industries. Valsoft looks to buy, hold, and create value through long-term partnerships with existing management.

INVESTMENT APPROACH:

Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers’ and workers’ well-being over short-term goals.

CULTURE:

Valsoft is more than just a place to work; we’re a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement, day after day, creating a culture of high performers and collaboration. We celebrate our milestones, and we’re proud of them. We Dream Big, Stay Humble, and Stay Hungry.

Requirements:

We are seeking a hands-on IT & Infrastructure leader to oversee infrastructure, cloud operations, security, and systems administration across multiple companies in the Aviation group. You will be responsible for ensuring high availability, resilience, and performance across hybrid environments while driving modernization, automation, and cost optimization initiatives.

This is a highly technical leadership position suited for someone with deep technical knowledge of modern cloud and on-prem environments with strong management and communication skills - someone passionate about supporting the foundation of the next generation of aviation software technologies.

• Lead and manage IT infrastructure across on-premises, Azure and AWS cloud environments.
• Define and execute on infrastructure strategy aligned with business goals including standards for cloud, on-prem, security, backup, resilience and vendor selection, multi-year infrastructure roadmap.
• Lead cloud cost optimization, automation projects, and resource efficiency initiatives.
• Ensure high availability, performance, and security of all infrastructure and services.
• Manage and optimize cloud and on-prem environments, including VMs, networking, storage, and policies.
• Administer and monitor Linux and Windows servers, databases, and CI/CD systems.
• Oversee security controls, IAM, MFA, RBAC, and compliance with ISO 27001, SOC 2, and GDPR.
• Maintain disaster recovery, business continuity, and backup strategies.
• Provide user support for workstation setups, software provisioning, and IT tooling.
• Implement DevOps and SRE practices to drive operational efficiency and scalability.
• Manage monitoring and alerting systems (e.g., Zabbix, Grafana).
• Own IT operations policies, processes, and ITIL-aligned service management practices.

REQUIRED / MINIMUM QUALIFICATIONS:

• 5+ years of experience in IT infrastructure and operations, with strong AWS/Azure expertise.
• Track record of improving reliability and reducing operational risk in legacy environments through pragmatic measures (backups, monitoring, access control, automation).
• Strong L2/L3 networking knowledge including firewalls (NGFW), VPNs, and routing (BGP/OSPF).
• Solid database administration experience: SQL Server, PostgreSQL, Azure SQL, Cosmos DB.
• Proven troubleshooting and incident management skills focused on uptime and reliability.
• Strong understanding of cloud security, data protection, backup, and patching processes.