IDGateway in Farnborough is seeking a Junior Client and Product Support Analyst to be the primary contact for clients, handling telephone and email support across all products, and to manage expectations with warmth and professionalism.
You will log and track issues in Jira Service Desk and Confluence, reproduce issues, develop user documentation, and support client education while meeting SLAs and helping customers become more self-sufficient.
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Hybrid Client & Product Support Analyst in Farnborough employer: Valsoft Corporation
At Valsoft, we pride ourselves on being an exceptional employer that fosters a dynamic and entrepreneurial work culture. As an M&A Intern, you will not only gain hands-on experience in the exciting field of mergers and acquisitions but also benefit from mentorship by seasoned professionals and opportunities for international travel. Our commitment to employee growth and inclusivity ensures that your innovative ideas are valued, making this a truly rewarding place to kickstart your career.
