At a Glance
- Tasks: Manage accounts and support customers in environmental compliance.
- Company: Valpak, a leader in environmental compliance with a friendly culture.
- Benefits: Hybrid working, annual bonus, enhanced pension, and 25 days leave.
- Other info: Join a passionate team dedicated to reducing environmental impact.
- Why this job: Make a real impact on sustainability while enjoying a supportive work environment.
- Qualifications: Degree level education, excellent communication, and strong Excel skills.
The predicted salary is between 30000 - 40000 € per year.
Why choose Valpak? Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various groups to nurture key interests. With social value at the heart of our business ethos, employees can take a day on us to volunteer for an organisation of their choice, and our Charity Committee organises fundraising events for the employee nominated charity of the year. Valpak endorses wellbeing and healthy lifestyles, offering subsidised gym membership, optional healthy living seminars and social events, encouraging cross team integration. Plus the After Work social group organises regular gatherings as an opportunity to get to know friendly faces. Our team is passionate, friendly, approachable and dedicated to the business mission to inspire businesses to do all they can to reduce their environmental impact. If you have an interest in sustainability and like the sound of all Valpak offers, we would love to hear from you!
How will I make a difference? As the UK's leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe. You will assist in driving this goal by supporting the delivery of accurate and timely data declarations as specified by environmental legislation and voluntary commitments. You will help support our customers to comply with environmental legislation and give insights to the packaging they handle, allowing them to make meaningful changes with confidence.
What will I be doing? You will be managing a portfolio of accounts and being the dedicated point of contact, you will:
- Have a customer focused approach that builds a strong working relationship with the customer, and provides excellent customer service
- Use your excellent communication skills to liaise with compliance schemes, customers, and third parties to ensure compliance with a range of legislation and voluntary commitments
- Build up knowledge of various compliance regulations and commitments via research/building relationships with contacts
- Deepen your understanding of the customer requirements and the industries they operate in
- Utilise your strong data analysis and Excel background to articulate complex data problems/processes back to customers in a way that is easy to understand
- Manipulate and analyse large volumes of data
- Be proactive and pose a solution orientated problem solving ability to identify service development areas, supporting a culture of continuous improvement
- Use your resource planning skills to ensure that all deliverable deadlines are planned and met to a high degree of accuracy
- Be resilient to high volumes of communication and deadlines
What skills will I need?
- Excellent written and verbal communication skills
- A customer focused approach
- Ability to quickly take on large quantities of technical information
- Advanced IT skills, particularly Microsoft Excel
- Solution orientated problem-solving ability
- Collaborative working style
- Excellent planning, scheduling and organisational skills
- Full UK driving licence
- Educated to degree level or equivalent
What benefits will I receive? We strive to make Valpak an employer of choice. Whether it's achieving work-life balance, helping towards a healthier lifestyle, or saving money. We have a range of benefits to help support you, including:
- Hybrid working and flexi Friday early finish
- Company annual bonus up to 10%
- Enhanced pension scheme with Aviva (doubled up to 8%)
- Access to voluntary benefits such as private medical insurance, cycle to work scheme and subsidised gym membership
- Enhanced maternity pay
- Annual volunteering day
- 25 days annual leave and option to buy/sell additional days
- An extra day off for your birthday
- Access to a savings platform that includes discounts and money-off promotions from 800+ retailers
- Wellbeing initiatives
EPR Account Manager (Global) in West Bromwich employer: Valpak Limited
Valpak is an exceptional employer that fosters a friendly and supportive work environment, offering flexible hours and hybrid working options to promote work-life balance. With a strong commitment to social value, employees enjoy unique benefits such as a volunteering day, enhanced pension schemes, and access to wellbeing initiatives, all while being part of a passionate team dedicated to sustainability and reducing environmental impact.
StudySmarter Expert Advice🤫
We think this is how you could land EPR Account Manager (Global) in West Bromwich
✨Tip Number 1
Get to know Valpak's mission and values inside out. When you understand what drives them, you can tailor your conversations to show how your skills align with their goals. This will help you stand out as a candidate who truly gets the company.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture and expectations. Plus, it’s a great way to make connections that could help you land that interview.
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and data analysis. Use real-life examples from your past experiences to demonstrate your problem-solving skills and how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Valpak team.
We think you need these skills to ace EPR Account Manager (Global) in West Bromwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the EPR Account Manager role. Highlight your customer-focused approach and any relevant experience in environmental compliance to show us you’re the perfect fit!
Show Off Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically so we can easily see your skills in action.
Demonstrate Your Data Savvy:We love candidates who can handle data! If you have experience with data analysis or Excel, make sure to mention it. Give examples of how you've used these skills to solve problems or improve processes in previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Valpak Limited
✨Know Your Stuff
Before the interview, dive deep into Valpak's mission and values. Understand their commitment to sustainability and how they support businesses in reducing environmental impact. This will help you connect your own experiences and interests with what they stand for.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating complex ideas simply. Prepare examples of how you've successfully communicated with clients or stakeholders in the past, especially in challenging situations.
✨Data is Key
Brush up on your data analysis skills, particularly with Excel. Be ready to discuss how you've handled large volumes of data before and how you can translate that into actionable insights for customers. Maybe even bring a few examples of your work!
✨Be Customer-Focused
Valpak values a customer-focused approach, so think of times when you've gone above and beyond for a client. Prepare to share these stories, highlighting your problem-solving abilities and how you built strong relationships with customers.
