Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with suppliers to assist in data submissions for environmental compliance.
- Company: Join Valpak, the UK's leading provider of environmental compliance.
- Benefits: Enjoy 25 days annual leave, hybrid working, and a bonus scheme.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a positive impact on sustainability while developing your skills.
- Qualifications: Strong communication skills and experience with data management are essential.
The predicted salary is between 30000 - 40000 £ per year.
As the UK’s leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe. Valpak contributes to achieving the mission of Reconomy’s complete global compliance offering Comply Loop. Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe.
Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues, delivering exceptional service to our customers, contributing to the community, and working towards a more sustainable environment. If you share these values and are passionate about making a positive impact, we’d love to have you on our team.
About the role
The Supplier Engagement Advisor (SEA) will liaise with suppliers, assisting them with their data submissions relating to our clients' obligations under the Packaging, WEEE, Batteries and Plastic Tax regulations, alongside additional data requirements with the commencement of EPR. The SEA will work alongside Data Administrators, Account Managers and Data Team Managers to effectively communicate requirements for obligations calculations for a range of accounts. The SEA will support with suppliers of Data Insights customers to collect information by email, telephone, and live chat, as well as present webinars and proactively engage with the members' supplier base. They will also interact with other departments within Valpak, as well as external organisations, and will therefore need excellent communication skills and a high level of professionalism.
Key Accountabilities
- Customer service
- To produce written communication with clients and suppliers through emails
- To provide telephone and live chat support to clients and suppliers when collecting packaging weights information
- Conduct webinars regarding the process of data submission on our platforms
- To use in-house computer software to process packaging evidence information
- To use MS Excel and CRM applications to check and improve accuracy of data within supplier database
- To analyse submitted Plastic Tax evidence under HMRC criteria
- To contact the suppliers of Data Insights clients to gain weights information by email
- To encourage and support supplier data submission through email and phone chases
- To receive in-house training on the packaging, WEEE and batteries regulations
- To provide support to the Account Managers in the calculation of the packaging, WEEE and Batteries waste submissions
- To work within the guidelines of Valpak’s ISO accreditation and Risk Management Policies
- To adhere to all of Valpak’s Health and Safety Policies
- To identify efficiencies to the engagement process where procedures can be more proactive
- To identify any potential anomalies in the Data Hub and feedback to Development team
Key areas
- Provide excellent customer service when dealing with clients and clients' suppliers
- Develop a good understanding of Data Insights services and processes
- Provide a high standard of accuracy in collection and management of data
What we need from you
- Experience, skills
- Task Driven
- Confident working with data via MS Excel
- Experience of working in an office environment using email and telephone is desirable
- Experience of analysing and manipulating large volumes of data is desirable
- Must have high standards of accuracy and attention to detail
- Must have excellent communication skills, both verbal and written
- Must be a confident individual who can work well on their own or as part of a team
- Must have high level of professionalism
- An interest in environmental issues is desirable
- Full UK Manual Driving License
- Minimum: Grade C in Mathematics and English GCSE/O Level standard
- Desirable: Educated to at least A level standard or equivalent
What we offer
- Dual Location / Hybrid worker Status
- Participation in our annual Incentive Plan (VIP) - up to 10% bonus
- 25 days annual leave plus bank holidays, volunteering day and your birthday off!
- Option to buy and sell up to 9 days annual leave
- Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
- Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
- Pension scheme up to 8% employer contribution
- Access to reward & discount platform
- Wellbeing initiatives
Supplier Engagement Advisor employer: Valpak Limited
Contact Detail:
Valpak Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Engagement Advisor
✨Tip Number 1
Get to know the company inside out! Research Valpak's mission and values, especially their commitment to sustainability. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with suppliers and clients, try role-playing scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly during interviews.
✨Tip Number 3
Show off your data skills! Brush up on MS Excel and be ready to discuss how you've used data in past roles. Maybe even prepare a few examples of how you've improved processes or solved problems using data analysis.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Valpak team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Supplier Engagement Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Supplier Engagement Advisor role. Highlight your experience with data handling and customer service, as these are key aspects of the job. We want to see how your skills align with our mission at Valpak!
Show Off Your Communication Skills: Since you'll be liaising with suppliers and clients, it's crucial to demonstrate your excellent communication skills in your written application. Use clear and professional language, and don’t forget to proofread for any typos or errors – we love attention to detail!
Express Your Passion for Sustainability: We’re all about making a positive impact on the environment, so let your passion shine through! Share any relevant experiences or interests related to environmental issues in your application. It’ll show us that you’re not just looking for a job, but you genuinely care about our mission.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly. Plus, it gives you a chance to explore more about our company and values while you’re at it!
How to prepare for a job interview at Valpak Limited
✨Know Your Stuff
Make sure you brush up on the packaging, WEEE, and batteries regulations. Understanding these will not only help you answer questions confidently but also show your genuine interest in the role and the environmental issues at play.
✨Show Off Your Communication Skills
Since the role involves liaising with suppliers and clients, practice articulating your thoughts clearly. You might want to prepare for potential scenarios where you have to explain complex data or processes, as this will demonstrate your ability to communicate effectively.
✨Data is Key
Familiarise yourself with MS Excel and any CRM applications you might encounter. Being able to discuss your experience with data analysis and manipulation will be a big plus, so think of examples from your past work that highlight your skills in this area.
✨Be Proactive and Positive
Valpak values a supportive environment, so come prepared with ideas on how you could improve engagement processes. Showing that you can think critically about efficiency and contribute positively to the team will set you apart from other candidates.