International Regulatory Advisor in Stratford-upon-Avon

Description

We are currently recruiting for an International Regulatory Advisor to join our team based in Stratford-upon-Avon. This is a permanent hybrid role, requiring two days per week in the office.

Department

Sales & Account Management

Employment Type

Permanent - Full Time

Location

Stratford-Upon-Avon

Reporting To

Charlotte Wootton

Compensation

£27,500 - £29,500 / year

Key Responsibilities

• Manage and deliver PPWR Advisory and Packaging Portfolio Assessment (PPA) services
  • Create and update the templated impact assessment for international clients
  • Coordinate regulatory updates from country experts/SPOCs to include in the PPWR resources
  • Provide excellent customer service through account management of a portfolio of PPWR advisory and PPA service customers.
  • As part of the PPWR account management aspect, conduct additional research where needed for customer queries and host regular meetings with clients to discuss regulatory updates and their satisfaction with the service
  • Utilise feedback to continuously improve the service
  • Collate updates related to PPWR into a mailing format to be distributed to clients
• Assist with the delivery of the obligation report service
  • Effectively communicate and coordinate the team to create obligation reports for customers
  • Assist with the creation of the automated reports
  • Lead and oversee obligation reports across the team
• Become an expert in how extended producer responsibility (EPR) and compliance regulations affect companies retailing overseas
  • Develop and maintain a good understanding of international waste regulations and how they affect companies that sell overseas
  • Advise customers on their obligations under regulations, utilising legislation and scheme technical guidance to inform this advice
  • Be a Special Point of Contact (SPOC) for a European country
• Contribute to the continuous improvement of services and development
  • Act as a central point of contact for research within Valpak’s global compliance team
  • Coordinate research across the different Valpak teams
  • Provide feedback on new processes and assist with any changes required
• Support International Account Managers with required technical guidance
  • Respond to ad hoc requests from International Account Managers, to confirm technical guidance as requested by customers
  • Attend ad hoc calls to support International Account Managers with technical PPWR and EPR queries
• Proactively research new legislative areas
  • New types of EPR and compliance legislation can emerge at any time, the Researcher must be proactive in seeking out new information to ensure Valpak can remain abreast of any new changes

Experience, Skills

Skills, Knowledge & Expertise

• Excellent organisational skills and professional standards
• Competency to multitask, prioritise and manage own workload with limited supervision
• Confident, positive, proactive, enthusiastic nature
• Excellent written and verbal communication skills
• Passionate and knowledgeable on environmental issues and related policy matters
• Ideally a background / experience in research and report writing
• Able to use initiative to work well independently or with others as required
• Must have a good telephone manner and be comfortable in dealing with external clients/schemes/authorities

Qualifications

• Ideally degree qualified

Job Benefits

• Dual Location / Hybrid worker Status
• Participation in our annual Incentive Plan (VIP) - up to 10% bonus
• 25 days annual leave plus bank holidays, volunteering day and your birthday off!
• Option to buy and sell up to 9 days annual leave
• Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
• Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
• Pension scheme up to 8% employer contribution
• Access to reward & discount platform
• Wellbeing initiatives

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