At a Glance
- Tasks: Manage international accounts and ensure compliance with environmental legislation.
- Company: Join Valpak, the UK's leading provider of environmental compliance.
- Benefits: Enjoy a competitive salary, hybrid working, and generous leave options.
- Other info: Dynamic team environment with excellent growth opportunities and wellbeing initiatives.
- Why this job: Make a positive impact on sustainability while developing your career.
- Qualifications: A levels or equivalent; degree preferred, with strong organisational skills.
The predicted salary is between 26000 - 30000 £ per year.
Department: Customer Experience
Employment Type: Permanent - Full Time
Location: Stratford-Upon-Avon
Reporting To: International Compliance Manager
Compensation: £26,000 - £30,000 / year
As the UK’s leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste‑free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe. Valpak contributes to achieving the mission of Reconomy’s complete global compliance offering – Comply Loop. Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues, delivering exceptional service to our customers, contributing to the community, and working towards a more sustainable environment. If you share these values and are passionate about making a positive impact, we would love to have you on our team.
About The Role
Valpak is a dynamic and forward‑thinking environment, where innovation is valued. Valpak is continually evolving to address the changing landscape of environmental regulations and sustainability. Valpak is at the forefront of environmental compliance and sustainability solutions, helping to make a positive impact on the planet and a more sustainable, waste‑free future. Valpak’s Environmental Compliance Management (ECM) team assist companies with compliance with international environmental legislation and work closely with our partner companies across Europe to fulfil this service.
The International Account Manager plays a key role in the service offering of Valpak’s ECM services. The role involves undertaking research into the requirements of environmental compliance legislation overseas, confirming companies’ obligations and assisting with their compliance. The International Account Manager manages the accounts and is responsible for ensuring customers’ compliance outside of the UK; this includes activities such as liaising with overseas compliance schemes, advising on forecasts and invoices, manipulating, checking and submitting data.
Key Accountabilities
- Provide excellent customer service
- Handle customer accounts
- Attend sales and client meetings
- Explain and sell International Environmental Compliance services to prospective clients
- Follow up all leads and opportunities and attend sales meetings where necessary
- Undertake research into environmental legislation, developing a comprehensive understanding of the regulations
- Develop a good understanding of the requirements placed on organisations so that swift and accurate responses can be provided
- Understand legislation enough to manage companies’ compliance on their behalf
- Act as a special point of contact for the extended team, becoming an expert on the legislation of a specific country
- Develop and maintain a comprehensive set of resources
- Run regular training sessions for the wider team
- Effectively communicate with stakeholders from other Reconomy brands
- Ensure any key changes are communicated to the team
- Write in depth compliance reports for clients
- Ensure clients gain a clear understanding of their obligations under various legislation
- Scheme registration
- Completion of legal documentation, coordinating with various authorities, schemes, and the client
Skills
- Excellent organisational skills, and customer service standards
- Competency to multitask, prioritise and manage own workload with limited supervision
- Confident, positive, proactive, enthusiastic nature
- Highly IT literate in MS suite
- Excellent written and verbal communication skills
Qualifications
- Full, clean UK driving licence.
- Minimum: Educated to at least A level standard or equivalent
- Desirable: Educated to Degree level or equivalent.
What We Offer
- Dual Location / Hybrid worker Status
- Participation in our annual Incentive Plan (VIP) - up to 10% bonus
- 25 days annual leave plus bank holidays, volunteering day and your birthday off!
- Option to buy and sell up to 9 days annual leave
- Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
- Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
- Pension scheme up to 8% employer contribution
- Access to reward & discount platform
- Wellbeing initiatives
International Account Manager in Stratford-upon-Avon employer: Valpak Limited
Valpak Limited is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the picturesque Stratford-upon-Avon, employees benefit from a competitive salary, generous annual leave, and a comprehensive pension scheme, making it an ideal place for those seeking meaningful and rewarding employment in environmental compliance.
StudySmarter Expert Advice🤫
We think this is how you could land International Account Manager in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections we make, the better our chances of landing that International Account Manager role.
✨Tip Number 2
Research is key! Dive deep into environmental compliance legislation and understand what Valpak does. This knowledge will not only impress during interviews but also help us tailor our conversations to show how we can add value to their team.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and account management. We can even do mock interviews with friends or family to boost our confidence and refine our answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Valpak team and committed to their mission of sustainability.
We think you need these skills to ace International Account Manager in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the International Account Manager role. Highlight your experience in customer service and environmental compliance, as these are key to what we’re looking for at Valpak.
Show Your Passion:We love candidates who are genuinely passionate about sustainability and making a positive impact. Share any relevant experiences or projects that demonstrate your commitment to environmental issues in your application.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to see your skills and experiences that match the job description.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Valpak Limited
✨Know Your Legislation
Before the interview, brush up on international environmental compliance legislation. Understanding the key regulations and how they impact businesses will show your potential employer that you're serious about the role and can hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Valpak values a supportive environment, so demonstrating your ability to handle customer accounts and resolve issues effectively will make you stand out.
✨Research Valpak and Reconomy
Familiarise yourself with Valpak's mission and core values, as well as their position within the Reconomy group. Being able to discuss how your personal values align with theirs will demonstrate your genuine interest in the company and its goals.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as an International Account Manager, such as managing compliance for a new client or dealing with a regulatory change. Practising your responses will help you articulate your thought process and problem-solving skills during the interview.
