At a Glance
- Tasks: Provide top-notch support to customers and manage data submissions efficiently.
- Company: Leading sustainability consultancy with a focus on customer service excellence.
- Benefits: Flexible hours, supportive environment, and additional perks for work-life balance.
- Why this job: Join a mission-driven team and make a positive impact in sustainability.
- Qualifications: Strong communication and organisational skills with a passion for customer service.
- Other info: Opportunity to build long-term relationships and grow within the company.
The predicted salary is between 36000 - 60000 £ per year.
A leading sustainability consultancy in Stratford-upon-Avon is seeking an EPR Customer Representative to provide exceptional administrative support to key customers. This hybrid role requires strong communication and organisational skills, with a focus on customer service excellence. The ideal candidate will help ensure timely data submissions while fostering long-term customer relationships. Valpak offers a supportive working environment, flexible hours, and additional benefits to enhance work-life balance.
Hybrid EPR Customer Advocate (Upsell & Support) in Stratford-upon-Avon employer: Valpak Limited
Contact Detail:
Valpak Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid EPR Customer Advocate (Upsell & Support) in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just interested in the role, but also in their mission of sustainability.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. We need to nail our responses, especially around customer service scenarios, to demonstrate our skills.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role.
We think you need these skills to ace Hybrid EPR Customer Advocate (Upsell & Support) in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the EPR Customer Advocate role. Highlight your communication and organisational skills, as these are key to impressing us at StudySmarter.
Showcase Your Customer Service Skills: In your application, give examples of how you've provided exceptional customer service in the past. We love seeing real-life experiences that demonstrate your ability to foster long-term relationships with customers.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position.
How to prepare for a job interview at Valpak Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of an EPR Customer Advocate. Familiarise yourself with the key responsibilities, especially around customer service and data submissions. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples from your past experiences where you've excelled in customer interactions. Think about times when you resolved issues or built relationships with clients, as these stories will highlight your suitability for the job.
✨Demonstrate Organisational Prowess
This role requires excellent organisational skills, so be ready to discuss how you manage your time and tasks. You could mention tools or methods you use to stay organised, or share a specific instance where your organisational skills led to a successful outcome.
✨Emphasise Your Commitment to Sustainability
As you're applying to a sustainability consultancy, it’s important to express your passion for sustainability. Share any relevant experiences or initiatives you've been involved in, and explain why sustainability matters to you. This will resonate well with the company's values and mission.