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- Tasks: Manage accounts and ensure compliance with environmental legislation while providing excellent customer service.
- Company: Valpak, a leader in environmental compliance with a friendly and supportive culture.
- Benefits: Flexible hours, hybrid working, annual bonus, enhanced pension, and 25 days leave.
- Other info: Join a passionate team dedicated to reducing environmental impact and enjoy great career growth.
- Why this job: Make a real impact on sustainability while developing your skills in a dynamic environment.
- Qualifications: Degree level education, strong communication, and advanced IT skills, especially in Excel.
The predicted salary is between 30000 - 40000 £ per year.
Why choose Valpak? Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various groups to nurture key interests. With social value at the heart of our business ethos, employees can take a day on us to volunteer for an organisation of their choice, and our Charity Committee organises fundraising events for the employee nominated charity of the year. Valpak endorses wellbeing and healthy lifestyles, offering subsidised gym membership, optional healthy living seminars and social events, encouraging cross team integration. Plus the After Work social group organises regular gatherings, an opportunity to get to know friendly faces. Our team is passionate, friendly, approachable and dedicated to the business mission to inspire businesses to do all they can to reduce their environmental impact. If you have an interest in sustainability and like the sound of all Valpak offers, we would love to hear from you!
How will I make a difference? As the UK's leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe. You will assist in driving this goal by supporting the delivery of accurate and timely data declarations as specified by environmental legislation and voluntary commitments. You will help support our customers to comply with environmental legislation and give insights to the packaging they handle, allowing them to make meaningful changes with confidence.
What will I be doing? You will be managing a portfolio of accounts and being the dedicated point of contact, you will:
- Have a customer focused approach that builds a strong working relationship with the customer, and provides excellent customer service
- Use your excellent communication skills to:
- Liaise with compliance schemes, customers, and third parties to ensure compliance with a range of legislation and voluntary commitments
- Build up knowledge of various compliance regulations and commitments via research/building relationships with contacts
- Deepen your understanding of the customer requirements and the industries they operate in
- Articulate complex data problems/processes back to customers in a way that is easy to understand
- Manipulate and analyse large volumes of data
- Be proactive and pose a solution orientated problem solving ability to identify service development areas, supporting a culture of continuous improvement
What skills will I need?
- Excellent written and verbal communication skills
- A customer focused approach
- Ability to quickly take on large quantities of technical information
- Advanced IT skills, particularly Microsoft Excel
- Solution orientated problem-solving ability
- Collaborative working style
- Excellent planning, scheduling and organisation skills
- Full UK driving licence
- Educated to degree level or equivalent
What benefits will I receive? We strive to make Valpak an employer of choice. Whether it's achieving work-life balance, helping towards a healthier lifestyle, or saving money. We have a range of benefits to help support you, including:
- Hybrid working and flexi Friday early finish
- Company annual bonus up to 10%
- Enhanced pension scheme with Aviva (doubled up to 8%)
- Access to voluntary benefits such as private medical insurance, cycle to work scheme and subsidised gym membership
- Enhanced maternity pay
- Annual volunteering day
- 25 days annual leave and option to buy/sell additional days
- An extra day off for your birthday
- Access to a savings platform that includes discounts and money-off promotions from 800+ retailers
- Wellbeing initiatives
EPR Account Manager (Global) employer: Valpak Limited
Contact Detail:
Valpak Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EPR Account Manager (Global)
✨Tip Number 1
Get to know Valpak's mission and values inside out. When you’re chatting with them, show that you’re not just another candidate but someone who genuinely cares about sustainability and making a difference. This will help you stand out!
✨Tip Number 2
Practice your communication skills! Since the role is all about building relationships, make sure you can articulate your thoughts clearly and confidently. Maybe even do a mock interview with a friend to get comfortable.
✨Tip Number 3
Brush up on your data analysis skills, especially in Excel. Be ready to discuss how you’ve used data to solve problems in the past. Valpak loves a solution-oriented mindset, so come prepared with examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Valpak team and contributing to their mission.
We think you need these skills to ace EPR Account Manager (Global)
Some tips for your application 🫡
Show Your Passion for Sustainability: When you're writing your application, let your enthusiasm for sustainability shine through! We love candidates who are genuinely interested in making a positive impact on the environment, so share any relevant experiences or projects that highlight this passion.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our mission at Valpak, so don’t be shy about showcasing your customer-focused approach and data analysis skills!
Keep It Clear and Concise: We appreciate clarity, so keep your writing straightforward and to the point. Use bullet points where appropriate to make it easy for us to read through your qualifications and experiences. Remember, we’re looking for excellent communication skills right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures that your application gets to the right place and helps us keep track of all the amazing candidates like you. Plus, it’s super easy to do!
How to prepare for a job interview at Valpak Limited
✨Know Your Stuff
Before the interview, dive deep into Valpak's mission and values. Understand their commitment to sustainability and how they support businesses in reducing environmental impact. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Communication Skills
As an EPR Account Manager, excellent communication is key. Prepare examples of how you've effectively communicated complex information in the past. Think about times when you’ve liaised with customers or third parties to ensure compliance, and be ready to share those stories.
✨Demonstrate Problem-Solving Abilities
Valpak values a solution-oriented mindset. Come prepared with examples of challenges you've faced in previous roles and how you approached them. Highlight your analytical skills, especially with data, and how you turned complex problems into manageable solutions.
✨Be Personable and Approachable
Valpak prides itself on a friendly and supportive working environment. During the interview, let your personality shine through. Engage with your interviewers, ask questions about team dynamics, and express your enthusiasm for being part of a collaborative culture.