Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate recycling information and support customer queries while managing data updates.
- Company: Valpak Limited is a leader in recycling solutions, committed to environmental sustainability.
- Benefits: Enjoy hybrid work options, 25 days leave, and perks like gym memberships and private medical insurance.
- Why this job: Make a real impact on recycling efforts while gaining valuable experience in the environmental sector.
- Qualifications: Strong communication skills and customer service experience are essential; IT literacy is a plus.
- Other info: Join a dynamic team and be the go-to person for recycling queries!
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Administrator role at Valpak Limited
4 days ago Be among the first 25 applicants
Join to apply for the Administrator role at Valpak Limited
Get AI-powered advice on this job and more exclusive features.
Overall purpose
The Compliance Administrator will be key to the delivery of Valpak’s comprehensive recycling search bank facility, known as recycle more. The administrator will be a motivated and enthusiastic self-starter with the ability to co-ordinate and prioritise tasks, the ideal candidate will be confident working in both a busy team environment and on their own initiative. Strong organisational and communication skills are imperative.
Overall purpose
The Compliance Administrator will be key to the delivery of Valpak’s comprehensive recycling search bank facility, known as recycle more. The administrator will be a motivated and enthusiastic self-starter with the ability to co-ordinate and prioritise tasks, the ideal candidate will be confident working in both a busy team environment and on their own initiative. Strong organisational and communication skills are imperative.
The administrator will be committed to wanting to help improve recycling information for consumers. The ideal candidate will want to learn and gain experience in the environmental sector, be pro-active and champion recycle-more.
The role will require co-ordination and working independently to ensure recycling bank locator information is kept up to date and the successful candidate will act as the key point of contact for local councils and public queries. You will also liaise between management, marketing and IT stakeholders to ensure that improvements to recycle-more are rolled out..
Key accountabilities
Recycle-more Co-ordination
- Being the ‘go to’ contact within Valpak for recycle-more queries
- Ensure improvement actions for recycle-more are implemented and liaise between management, IT and marketing to ensure these are delivered
- Research and lead projects to increase recycling point data and communicate updates with the Executive Board at meetings.
Data Administration
- Use Google to find locations of recycling banks
- Accurately update data from Council websites to Recycle-More website
Customer Service
- Provide excellent customer service to both Valpak customers and councils, both over email and the phone.
- Act as a first point of contact for incoming member queries
Relationship management
- Work with councils to develop and maintain relationships to act as a key point of contact
- Work with account managers within Valpak to ensure data is kept up to date and maintained in relation to member recycling location points
General administrative duties
- Administration support including processing new applications, contact/company changes and filling our vendor forms
- Dataround support including chasing in verification forms via phone and email
RequirementsKey areas
- Ability to manage and prioritise own workload, and to multi-task
- IT Literate: Word, Excel, PowerPoint
- Strong communication and negotiation skills
- Polite and professional at all times
- Customer focused with drive to provide the highest level of customer satisfaction
- Positive, proactive, enthusiastic and approachable
- Excellent interpersonal skills
- Flexibility and adaptability
Experience, Skills
- Customer service experience
- Experience in managing, dealing with and resolving queries over the phone and via email
Benefits
- Dual Location / Hybrid worker Status
- Participation in our annual Incentive Plan (VIP) – up to 10% bonus
- 25 days annual leave plus bank holidays , volunteering day and your birthday off!
- Option to buy and sell up to 9 days annual leave
- Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
- Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
- Pension scheme up to 8% employer contribution
- Access to reward & discount platform
- Wellbeing initiatives
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
Referrals increase your chances of interviewing at Valpak Limited by 2x
Sign in to set job alerts for “Administrator” roles.
Organisational Development Administrator
Warwick, England, United Kingdom 1 day ago
Senior / HR Administrator – UNIQLO Bullring *New Store Opening*
Birmingham, England, United Kingdom 5 days ago
Project Administrator/Document Controller
Bidford-On-Avon, England, United Kingdom 1 month ago
West Midlands, England, United Kingdom 1 week ago
Banbury, England, United Kingdom 2 days ago
Birmingham, England, United Kingdom 2 weeks ago
West Midlands, England, United Kingdom 1 week ago
Coventry, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 3 weeks ago
West Midlands, England, United Kingdom 1 day ago
Birmingham, England, United Kingdom 1 week ago
Bromsgrove, England, United Kingdom 1 week ago
Rugby, England, United Kingdom 2 days ago
Tewkesbury, England, United Kingdom 1 week ago
Smethwick, England, United Kingdom 1 week ago
Business Administration Apprenticeship – Alcester
Alcester, England, United Kingdom 1 month ago
Birmingham, England, United Kingdom 3 days ago
Rugby, England, United Kingdom 2 weeks ago
Hosting Service – Senior System Administrator
West Midlands, England, United Kingdom 2 weeks ago
Chipping Norton, England, United Kingdom 2 weeks ago
Nuneaton, England, United Kingdom 3 days ago
Warwick, England, United Kingdom 4 days ago
Banbury, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 1 week ago
Tewkesbury, England, United Kingdom 1 week ago
Coventry, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Compliance Administrator (Recycle More) employer: Valpak Limited
Contact Detail:
Valpak Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Administrator (Recycle More)
✨Tip Number 1
Familiarise yourself with the recycling landscape in your area. Understanding local recycling initiatives and regulations will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the environmental sector. Attend local events or join online forums related to recycling and sustainability to build connections that could provide insights or referrals for the Compliance Administrator position.
✨Tip Number 3
Brush up on your data management skills, particularly with Google tools. Since the role involves updating and managing recycling data, being proficient in these tools will give you an edge during the selection process.
✨Tip Number 4
Prepare to showcase your customer service skills. Think of examples from your past experiences where you successfully resolved queries or improved customer satisfaction, as this is a key aspect of the Compliance Administrator role.
We think you need these skills to ace Compliance Administrator (Recycle More)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Compliance Administrator role. Emphasise your organisational abilities, customer service experience, and any IT literacy, particularly with tools like Word and Excel.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for recycling and environmental issues. Mention specific examples of how you've successfully managed tasks or projects in previous roles, demonstrating your ability to work independently and as part of a team.
Highlight Communication Skills: Since strong communication is key for this role, provide examples in your application of how you've effectively communicated with customers or stakeholders in the past. This could include resolving queries over the phone or via email.
Show Your Proactivity: In your application, illustrate instances where you've taken the initiative to improve processes or solve problems. This will resonate well with the company's need for a proactive candidate who can champion the recycle-more initiative.
How to prepare for a job interview at Valpak Limited
✨Show Your Enthusiasm for Recycling
Make sure to express your passion for recycling and environmental issues during the interview. Highlight any personal experiences or initiatives you've been involved in that demonstrate your commitment to improving recycling information for consumers.
✨Demonstrate Strong Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or projects in the past. Discuss specific tools or methods you use to stay organised, as this role requires excellent coordination and prioritisation abilities.
✨Prepare for Customer Service Scenarios
Since the role involves providing excellent customer service, be ready to discuss how you've handled customer queries in previous positions. Think of examples where you resolved issues effectively and maintained a professional demeanor.
✨Familiarise Yourself with Relevant Tools
Brush up on your IT skills, particularly with Google, Word, Excel, and PowerPoint. Be prepared to discuss how you've used these tools in past roles, especially in data administration and communication tasks.
